In this Business Talk with Michael Avery interview, Liberty\u2019s Zandile Makhoba discusses the biggest trends in the South African insurance industry.<\/p>\n\n\n\n
Makhoba is the Lead Research and Insights Specialist at Liberty Group and boasts over 14 years of experience in the financial sector.<\/p>\n\n\n\n
She is passionate about delivering data-driven insights that support Liberty\u2019s efforts to offer industry-leading insurance services to its clients.<\/p>\n\n\n\n
To generate these insights, Makhoba uses her extensive knowledge of market research, investment banking, risk analysis, and economic consulting.<\/p>\n\n\n\n
Makhoba also has broad academic research experience in economics, statistics, and mathematics, and prides herself on her strategic thinking and problem-solving capabilities.<\/p>\n\n\n\n
In this Business Talk interview, Makhoba outlines the main themes that are influencing the South African economy.<\/p>\n\n\n\n
She then talks about the insurance industry specifically, revealing the emerging trends contributing to the sector\u2019s current challenges.<\/p>\n\n\n\n
Makhoba also explains why there is such low insurance penetration in South Africa, despite the role insurance can play in driving the local economy.<\/p>\n\n\n\n
She highlights how insurance must become more accessible to all South Africans, and reveals where insurance falls on the country\u2019s existing hierarchy of needs.<\/p>\n\n\n\n
Makhoba concludes the interview by noting how a new culture around life insurance must be cultivated in South Africa.<\/p>\n\n\n\n
Watch the full interview with Zandile Makhoba below.<\/p>\n\n\n\n