{"id":802640,"date":"2024-12-03T14:00:00","date_gmt":"2024-12-03T12:00:00","guid":{"rendered":"https:\/\/businesstech.co.za\/news\/?p=802640"},"modified":"2024-12-03T13:28:30","modified_gmt":"2024-12-03T11:28:30","slug":"eskom-sends-a-warning-to-its-prepaid-customers-in-south-africa","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/energy\/802640\/eskom-sends-a-warning-to-its-prepaid-customers-in-south-africa\/","title":{"rendered":"Eskom sends a warning to prepaid customers in South Africa"},"content":{"rendered":"\n<p>Eskom has issued a warning to prepaid electricity customers about a concerning rise in illegal electricity sales scams circulating on social media. <\/p>\n\n\n\n<p>Eskom said in a statement that these scams are deceiving users by offering discounted prepaid electricity vouchers that are entirely fraudulent. <\/p>\n\n\n\n<p>&#8220;Victims are instructed to make payments, often via electronic funds transfer (EFT) at major supermarkets, only to discover that they receive no credit tokens after the transaction. <\/p>\n\n\n\n<p>&#8220;To appear legitimate, some scammers even impersonate Eskom\u2019s branding, further misleading unsuspecting individuals,&#8221; the utility said. <\/p>\n\n\n\n<p>Eskom has confirmed it is working with the Directorate for Priority Crime Investigation\u2019s (DPCI) Serious Economic Offences Unit to combat these fraudulent activities. <\/p>\n\n\n\n<p>However, it emphasises that public awareness and caution are essential in stopping the spread of these scams.<\/p>\n\n\n\n<p>According to Eskom, any offer of discounted electricity on social media should immediately be regarded as fraudulent. <\/p>\n\n\n\n<p>The utility urges customers to avoid engaging with these offers, as buying from illegal vendors not only leads to financial loss but also constitutes participation in an unlawful act. <\/p>\n\n\n\n<p>Eskom advises that customers purchase electricity only through authorised channels. Legitimate tokens can be obtained at trusted retail outlets, including Shoprite, Pick n Pay, Boxer, Usave, fuel stations, and via banking apps. <\/p>\n\n\n\n<p>Customers can also verify the authenticity of a vendor by consulting Eskom\u2019s <a href=\"https:\/\/www.eskom.co.za\/distribution\/wp-content\/uploads\/2024\/11\/2024123Vending-outlets.xlsx\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>official list<\/strong><\/a> of authorised outlets, which is available online.<\/p>\n\n\n\n<p>These illegal activities have far-reaching consequences, impacting not only individuals who are scammed but also the integrity of South Africa\u2019s electricity distribution system. <\/p>\n\n\n\n<p>Eskom is deeply concerned about the financial harm inflicted on customers and the broader implications for maintaining a stable and reliable energy supply.<\/p>\n\n\n\n<p>The utility is calling on members of the public to report any illegal electricity sales, fraud, theft of coal or fuel, or crimes involving critical infrastructure. <\/p>\n\n\n\n<p>Reports can be made anonymously through the Eskom Crime Line at 0800 11 27 22 or via WhatsApp at 081 333 3323.<\/p>\n\n\n\n<p>Eskom stresses the importance of vigilance and responsible purchasing to ensure that customers are not defrauded and to help combat these criminal operations. <\/p>\n\n\n\n<p>By sticking to authorised vendors and reporting suspicious activities, South Africans can play a crucial role in safeguarding the electricity system and protecting themselves from financial loss.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>Read: <a href=\"https:\/\/businesstech.co.za\/news\/energy\/801887\/what-happens-if-you-miss-eskoms-new-prepaid-meter-deadline\/\">What happens if you miss Eskom\u2019s new prepaid meter deadline<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Eskom warns the public about an alarming rise in electricity sales scams in South Africa. <\/p>\n","protected":false},"author":92,"featured_media":742431,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9874],"tags":[1164,21160,853],"class_list":["post-802640","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-energy","tag-eskom","tag-prepaid-electricity","tag-south-africa"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/802640","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/92"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=802640"}],"version-history":[{"count":2,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/802640\/revisions"}],"predecessor-version":[{"id":802649,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/802640\/revisions\/802649"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/742431"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=802640"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=802640"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=802640"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}