MyBroadband reported<\/a><\/strong> that the ransomware gang Bashe threatened Pick n Pay with releasing the data unless the company paid a ransom by 14 January 2025.<\/p>\n\n\n\nWhen the clock ran out, the ransomware group released the sensitive data from Claim Expert, containing Pick n Pay client information.<\/p>\n\n\n\n
This data, containing the personal information of over 100,000 customers, was published on the dark web.<\/p>\n\n\n\n
The leak contains names and surnames, ID numbers, cellphone numbers, and email addresses. Many of the affected people were Pick n Pick clients.<\/p>\n\n\n\n
Scammers often use these types of leaks to target victims by using their sensitive personal information to launch phishing attacks.<\/p>\n\n\n\n
Claim Expert advised impacted customers to place a fraud alert on their credit report with major credit bureaus like Experian, XDS, TransUnion, Vericred, and the Consumer Profile Bureau.<\/p>\n\n\n\n
Customers could also get a Protective Registration from the Southern African Fraud Prevention Service.<\/p>\n\n\n\n
\u201cBe cautious of suspicious e-mails, calls, texts, or faxes asking for personal information. Verify any requests before responding,\u201d Claim Expert said.<\/p>\n\n\n\n
\u201cAvoid clicking links or opening attachments in emails where you are not familiar with the person sending you the email.\u201d<\/p>\n\n\n\n
It also advised that customers use strong, unique passwords and that they change them regularly.<\/p>\n\n\n\n
Pick n Pay told BusinessTech that it has in no way experienced any data breach or ransomware attack.<\/p>\n\n\n\n
\u201cOur platforms remain fully operational. We take data security very seriously,\u201d the company said in response to questions.<\/p>\n\n\n\n
\u201cOur IT team reviewed these claims and found they relate to a former service provider\u2019s data breach dating back to July 2024.\u201d<\/p>\n\n\n\n
\u201cWe stopped working with the third-party service provider more than a year before that – in March 2023 – for commercial reasons.\u201d<\/p>\n\n\n\n
Pick n Pay added that during its partnership, it did not share data with the former service provider, Claim Expert.<\/p>\n\n\n\n
\u201cAny customer using their service provided their own information directly to the service provider via their independent platform,\u201d Pick n Pay said.<\/p>\n\n\n\n
The retailer preferred not to answer when asked whether the data leak contained personal data from Pick n Pay clients.<\/p>\n\n\n\n
The company also did not say when it became aware of the data leak or how many Pick n Pay clients\u2019 data were exposed.<\/p>\n\n\n\n
Pick n Pay would not comment on whether it alerted the affected clients or the Information Regulator about the leak.<\/p>\n","protected":false},"excerpt":{"rendered":"
The personal information of Pick n Pay clients who used the retailer for licence disc renewals has been leaked on the dark web after one of its service providers suffered a data leak.<\/p>\n","protected":false},"author":10,"featured_media":716710,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[31],"tags":[21455,21456,19675,4067],"class_list":["post-807481","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-it-services","tag-claim-expert","tag-cyberattack","tag-information-regulator","tag-pick-n-pay"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/807481","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=807481"}],"version-history":[{"count":3,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/807481\/revisions"}],"predecessor-version":[{"id":807484,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/807481\/revisions\/807484"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/716710"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=807481"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=807481"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=807481"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}