{"id":813410,"date":"2025-02-23T13:00:00","date_gmt":"2025-02-23T11:00:00","guid":{"rendered":"https:\/\/businesstech.co.za\/news\/?p=813410"},"modified":"2025-02-25T07:59:31","modified_gmt":"2025-02-25T05:59:31","slug":"new-criminal-tactic-hitting-homeowners-with-water-meters-in-south-africa","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/property\/813410\/new-criminal-tactic-hitting-homeowners-with-water-meters-in-south-africa\/","title":{"rendered":"New criminal tactic hitting homeowners with water meters in South Africa"},"content":{"rendered":"\n<p>Fidelity ADT has warned homeowners with water meters to remain vigilant as reports emerge of a new scam involving criminals posing as water officials.<\/p>\n\n\n\n<p>The security services group noted increased incidents in Johannesburg, especially in Craighall Park and its surrounding areas.<\/p>\n\n\n\n<p>According to Fidelity&#8217;s report, a non-descript vehicle arrived at a residence, and individuals began digging out the property\u2019s water meter.<\/p>\n\n\n\n<p>The scammers then contacted the homeowner, demanding an immediate deposit into their account to prevent the removal of the meter. If the homeowner refused, they were left without a meter or water.<\/p>\n\n\n\n<p>According to Charnel Hattingh, Group Head of Marketing &amp; Communications at Fidelity ADT, criminals work with insiders, which makes it harder to question whether they are legitimate employees.<\/p>\n\n\n\n<p>\u201cThese criminals appear to have access to arrears information, using it to pressure their victims into making payments,\u201d Hattingh said.<\/p>\n\n\n\n<p>This is just one example of a broader trend where criminals impersonate municipal workers or maintenance contractors to gain access to properties or extort money. <\/p>\n\n\n\n<p>\u201cWe are seeing an increasing number of cases where criminals pretend to be municipal workers or maintenance contractors.&#8221;<\/p>\n\n\n\n<p>&#8220;They create an urgent situation to manipulate homeowners into making payments or granting them access to properties,\u201d Hattingh added.<\/p>\n\n\n\n<p>While this tactic of posing as service providers isn\u2019t new, how it is carried out changes depending on the circumstances.<\/p>\n\n\n\n<p>In Cape Town, for instance, elderly couples in Kraaifontein have been targeted by criminals pretending to be municipal workers. <\/p>\n\n\n\n<p>In one case, two men wearing City of Cape Town shirts and carrying matching ID cards gained access to a home by claiming they needed to inspect the electricity meter. <\/p>\n\n\n\n<p>They used a device resembling a scanner, making the act appear legitimate and making the scam more convincing, and addressed the elderly homeowner by his name.<\/p>\n\n\n\n<p>Similar incidents have also been reported in Durban last year, prompting the eThekwini Municipality to issue a warning about people impersonating their employees.<\/p>\n\n\n\n<p>Similar to the cases flagged in Joburg, these scammers contact residents, claiming their municipal accounts are in arrears and threatening disconnection of services unless immediate payment is made.<\/p>\n\n\n\n<p>They attempted to coerce residents into providing financial information or making payments directly to them.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to keep safe<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><a  data-lightbox=\"post-image\" href=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2025\/02\/Charnel-ADT.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2025\/02\/Charnel-ADT-1024x576.jpg\" alt=\"\" class=\"wp-image-813472\" srcset=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2025\/02\/Charnel-ADT-1024x576.jpg 1024w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2025\/02\/Charnel-ADT-300x169.jpg 300w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2025\/02\/Charnel-ADT-768x432.jpg 768w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2025\/02\/Charnel-ADT.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><figcaption class=\"wp-element-caption\">Charnel Hattingh, Group Head of Marketing &amp; Communications at Fidelity ADT<\/figcaption><\/figure>\n\n\n\n<p>Given the rise of these incidents, Fidelity ADT has provided several safety tips for homeowners to protect themselves from falling victim to this scam.<\/p>\n\n\n\n<p>To protect yourself, Fidelity ADT advises the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Always verify credentials<\/strong> \u2013 If someone arrives claiming to be from Johannesburg Water or any other service provider, ask for official identification and contact the company directly to confirm their legitimacy.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Do not make payments on demand<\/strong> \u2013 Legitimate municipal workers do not request immediate payments via bank transfers or cash.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Be cautious of unexpected visits<\/strong> \u2013 If you were not notified about maintenance work in your area, treat unexpected visitors with suspicion.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Report suspicious activity<\/strong> \u2013 Alert your security provider or local authorities if you see individuals digging near water meters or acting suspiciously.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Keep a panic button nearby<\/strong> \u2013 Fidelity ADT recommends that residents always have a remote panic button on hand to quickly alert security services if needed.<\/li>\n<\/ul>\n\n\n\n<p>\u201cWe encourage residents to stay aware and report any suspicious individuals attempting to tamper with meters,\u201d said Hattingh. \u201cBy working together, we can prevent criminals from exploiting our communities.\u201d<\/p>\n\n\n\n<p>If you have been targeted by this scam or noticed similar activity in your area, it is crucial to report it immediately to your security provider and Johannesburg Water. <\/p>\n\n\n\n<p>As criminals continue to adapt their tactics, security experts like Fidelity stress that staying vigilant and taking precautionary measures can help safeguard your property and personal information.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Fidelity ADT has warned homeowners of a tactic criminals are using to gain access to their homes. <\/p>\n","protected":false},"author":92,"featured_media":813334,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12755],"tags":[12867,20708,17737,1996,853,10755],"class_list":["post-813410","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-property","tag-fidelity-adt","tag-homeowners","tag-johannesbueg-water","tag-johannesburg","tag-south-africa","tag-water"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/813410","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/92"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=813410"}],"version-history":[{"count":3,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/813410\/revisions"}],"predecessor-version":[{"id":813981,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/813410\/revisions\/813981"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/813334"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=813410"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=813410"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=813410"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}