{"id":815581,"date":"2025-03-06T09:50:33","date_gmt":"2025-03-06T07:50:33","guid":{"rendered":"https:\/\/businesstech.co.za\/news\/?p=815581"},"modified":"2025-03-06T09:50:38","modified_gmt":"2025-03-06T07:50:38","slug":"fnb-customers-taking-pain","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/banking\/815581\/fnb-customers-taking-pain\/","title":{"rendered":"FNB customers taking pain"},"content":{"rendered":"\n<p>FNB customers continue to experience challenges paying off their debts despite signs of improvement in the macroeconomic environment.<\/p>\n\n\n\n<p>For the six months ended 31 December 2024, FNB&#8217;s normalised profit before tax (NPT) grew by 5% to R17 billion, while its ROE stood at 39.0%. <\/p>\n\n\n\n<p>FNB&#8217;s net interest income grew by 5% period on period and was primarily driven by the strong performance from the deposit franchise, with deposits increasing 10% domestically and 11% in Africa.<\/p>\n\n\n\n<p>Although customer affordability levels remained under pressure, FNB grew advances by 6%. Retail advances required risk cuts as arrears manifested across portfolios, leading to 4% growth. <\/p>\n\n\n\n<p>There was an origination tilt to commercial and SME customers, anchored by the bank&#8217;s expectations for improving business confidence and capacity investments in these segments. <\/p>\n\n\n\n<p>The advances margin reduced slightly to 3.75% period-on-period but remained flat from June, highlighting the origination tilt to commercial and low-to-medium risk in retail. <\/p>\n\n\n\n<p>The group said its credit performance is also reflected by its origination strategy and the changing economic environment.<\/p>\n\n\n\n<p>&#8220;The macroeconomic pressures experienced in the past year have shown some signs of easing,&#8221; said the &#8216;Big Four&#8217; bank. <\/p>\n\n\n\n<p>&#8220;This is evident in the slowing momentum of impairments, which are trending better than expectations, especially in the retail portfolios.&#8221;<\/p>\n\n\n\n<p>&#8220;However, period-on-period impairments remain elevated as credit impairments were more benign in the comparative period to December 2023.&#8221; <\/p>\n\n\n\n<p><strong>FNB&#8217;s credit impairment charge increased by 21%<\/strong> to R5,034 million (December 2023: R4,177 million), and the credit loss ratio jumped to 176 bps (December 2023: 155 bps)<\/p>\n\n\n\n<p>Despite the year-on-year increase, FNB said that the credit loss ratio trended down from June 2024. The credit loss ratio stood at a staggering 185 basis points in the year ending June 2024.<\/p>\n\n\n\n<p>Parent group FirstRand said that the period-on-period movement was driven by:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The aforementioned strong growth in the SME subsegment and transactional lending products in commercial at higher coverage ratios, creating front book strain;<\/li>\n\n\n\n<li>Accelerated NPL formation, especially in retail mortgages and in the retail unsecured lending books on the back of the higher interest rates and inflation;<\/li>\n\n\n\n<li>Increase in arrears and a significant increase in credit risk (SICR);<\/li>\n\n\n\n<li>Direct customer interventions in the period under review have resulted in slowing growth in debt counselling inflows, however, they remain elevated compared to historical averages.<\/li>\n\n\n\n<li>Responding to improvements in macroeconomic outlook, releases from forward-looking information (FLI) models benefited performing coverage;<\/li>\n\n\n\n<li>Despite an improving trend, FNB\u2019s internal house price index growth remains subdued, impacting coverage ratios in the residential mortgage portfolio; <\/li>\n\n\n\n<li>There was an increase in write-offs and a marginal reduction in post-write-off recoveries period on period.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a  data-lightbox=\"post-image\" href=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2025\/03\/image-18.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"428\" src=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2025\/03\/image-18-1024x428.png\" alt=\"\" class=\"wp-image-815586\" srcset=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2025\/03\/image-18-1024x428.png 1024w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2025\/03\/image-18-300x126.png 300w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2025\/03\/image-18-768x321.png 768w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2025\/03\/image-18.png 1145w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\"><strong>FirstRand<\/strong><\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><a  data-lightbox=\"post-image\" href=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2024\/10\/fnb-cape-town-e1741246372804.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"577\" src=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2024\/10\/fnb-cape-town-e1741246372804-1024x577.jpg\" alt=\"\" class=\"wp-image-795100\" style=\"width:840px;height:auto\" srcset=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2024\/10\/fnb-cape-town-e1741246372804-1024x577.jpg 1024w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2024\/10\/fnb-cape-town-e1741246372804-300x169.jpg 300w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2024\/10\/fnb-cape-town-e1741246372804-768x433.jpg 768w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2024\/10\/fnb-cape-town-e1741246372804.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure><\/div>\n\n\n<p>The latest results from FNB were found in its parent company FirstRand&#8217;s results for the period, with the broader group also including RMB, Wesbank, Ashburton and more. <\/p>\n\n\n\n<p>FirstRand&#8217;s operational performance was better than expected, with the outcome benefitting from healthy top-line growth and disciplined cost management, particularly at FNB. <\/p>\n\n\n\n<p>The group was also further supported by retail credit outperforming relative to initial expectations in South Africa and the UK,<\/p>\n\n\n\n<p>\u201cFirstRand continues to deliver growth and superior returns for shareholders. This is demonstrated in the 10% growth in normalized earnings, the 12% increase in economic profits and an ROE of 20.8%.&#8221;<\/p>\n\n\n\n<p>&#8220;The group is pleased to declare an interim dividend of 219 cents per share, increasing in line with earnings,&#8221; said FirstRand CEO Mary Vilakazi. <\/p>\n\n\n\n<p>\u201cThese are very pleasing shareholder outcomes given the challenging operating environment, and testament to the quality of the group\u2019s customer-facing franchises FNB, RMB, WesBank and Aldermore.&#8221;<\/p>\n\n\n\n<p>The group&#8217;s overall credit performance was also better than expected, with the credit loss ratio of 84 basis points below the midpoint of the through-the-cycle (TTC) range of 80 bps \u2013 110 bps.<\/p>\n\n\n\n<p>However, the group&#8217;s credit impairment charges did increase by 8% from R6.4 billion in the prior period to roughly R6.9 billion <\/p>\n\n\n\n<p>The group also expected to have a strong performance in the second half of the financial year, with balance sheet growth expected to remain healthy, driven by similar advances and deposits growth. <\/p>\n\n\n\n<p>\u201cThe group\u2019s overall credit performance should trend better than the first half, resulting in a CLR at the lower end of the group\u2019s stated TTC range,&#8221; said Vilakazi.<\/p>\n\n\n\n<p>&#8220;This will be driven by a continued improvement in retail, with corporate and commercial showing a similar picture to the first half.&#8221; <\/p>\n\n\n\n<p>&#8220;The UK operations CLR is expected to normalise closer to the bottom of its TTC range as the one-off benefits in previous periods unwind.&#8221; <\/p>\n\n\n\n<p>Given the provision relating to the UK FCA&#8217;s review of motor commissions in the prior financial year, improving credit outcomes and cost management could result in full-year earnings growth above its target range. <\/p>\n\n\n\n<p>The CEO added that the second-half absolute earnings will be marginally higher than the first half, while ROE is expected to remain within the group&#8217;s target range of 18% to 22%. <\/p>\n\n\n\n<figure class=\"wp-block-table\"><div class=\"table-responsive\"><table class=\"table\"><tbody><tr><td><strong>Financials<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>H1FY24<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>H1FY25<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>% Change<\/strong><\/td><\/tr><tr><td>Normalised earnings (Rm)<\/td><td class=\"has-text-align-center\" data-align=\"center\">19 097<\/td><td class=\"has-text-align-center\" data-align=\"center\">20 921<\/td><td class=\"has-text-align-center\" data-align=\"center\">+10%<\/td><\/tr><tr><td>Basic earnings per share (cents) <\/td><td class=\"has-text-align-center\" data-align=\"center\">348.1<\/td><td class=\"has-text-align-center\" data-align=\"center\">376.4<\/td><td class=\"has-text-align-center\" data-align=\"center\">+8%<\/td><\/tr><tr><td>Headline earnings per share (cents) <\/td><td class=\"has-text-align-center\" data-align=\"center\">341.4<\/td><td class=\"has-text-align-center\" data-align=\"center\">374.4<\/td><td class=\"has-text-align-center\" data-align=\"center\">+10%<\/td><\/tr><tr><td>Ordinary dividend per share (cents) <\/td><td class=\"has-text-align-center\" data-align=\"center\">200<\/td><td class=\"has-text-align-center\" data-align=\"center\">219<\/td><td class=\"has-text-align-center\" data-align=\"center\">+10%<\/td><\/tr><tr><td>Credit loss ratio (%)<\/td><td class=\"has-text-align-center\" data-align=\"center\">0.83<\/td><td class=\"has-text-align-center\" data-align=\"center\">0.84<\/td><td class=\"has-text-align-center\" data-align=\"center\">&#8211;<\/td><\/tr><tr><td>Credit impairment charge (Rm)<\/td><td class=\"has-text-align-center\" data-align=\"center\">6 404<\/td><td class=\"has-text-align-center\" data-align=\"center\">6 897<\/td><td class=\"has-text-align-center\" data-align=\"center\">+8%<\/td><\/tr><\/tbody><\/table><\/div><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>FNB&#8217;s customers are feeling the pain, with its credit loss ratio and credit impairments rising dramatically from 2023 to 2024. <\/p>\n","protected":false},"author":95,"featured_media":812765,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[961],"tags":[4088,76,2214],"class_list":["post-815581","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-banking","tag-firstrand","tag-fnb","tag-rmb"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/815581","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/95"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=815581"}],"version-history":[{"count":11,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/815581\/revisions"}],"predecessor-version":[{"id":815595,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/815581\/revisions\/815595"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/812765"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=815581"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=815581"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=815581"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}