Artificial Intelligence (AI) is rapidly reshaping the workplace. <\/p>\n\n\n\n
While many see exciting opportunities, others experience growing uncertainty.<\/p>\n\n\n\n
But how do workers themselves view this transformation?<\/p>\n\n\n\n
To better understand these sentiments, ADP surveyed more than 38,000 working adults across six continents<\/strong> between July and August 2024.<\/p>\n\n\n\n The results reveal a complex emotional landscape: cautious optimism, uncertainty, and mixed feelings about AI’s impact on jobs.<\/p>\n\n\n\n ADP\u2019s Global Workforce Survey found no clear consensus among workers:<\/p>\n\n\n\n Interestingly, in markets such as Egypt and India \u2013 where optimism about AI is highest \u2013 the fear of job displacement is also notably strong.<\/p>\n\n\n\n This contradiction highlights how AI often triggers excitement and anxiety simultaneously.<\/p>\n\n\n\n The survey revealed significant differences across industries:<\/p>\n\n\n\n Knowledge workers \u2013 including programmers, engineers, and academics \u2013 emerged as both the most optimistic and the most cautious about AI.<\/p>\n\n\n\n While 24%<\/strong> of knowledge workers believe AI will positively impact their job, 13% also fear replacement, and 14%<\/strong> admit they do not know how AI will ultimately change their roles.<\/p>\n\n\n\n This group\u2019s dual response suggests a deep familiarity with AI\u2019s potential, but also a recognition of the uncertainty that accompanies technological change.<\/p>\n\n\n\n The ADP survey also uncovered the emotional and business consequences of AI-related fears:<\/p>\n\n\n\n These findings show that unmanaged fear and uncertainty can lead to elevated stress, reduced engagement, and higher employee turnover.<\/p>\n\n\n\n AI presents tremendous opportunities for business innovation and workforce efficiency.<\/p>\n\n\n\n However, ADP\u2019s research highlights that success will depend on how organisations manage the human side of AI adoption.<\/p>\n\n\n\n Clear, transparent communication is essential. Employers must proactively address employee concerns, provide education and training on new technologies, and involve workers in the AI transition journey.<\/p>\n\n\n\n By building trust and understanding, businesses can turn fear into engagement and unlock AI\u2019s full potential as a collaborative workplace tool.<\/p>\n\n\n\n The future of work will not just be shaped by technological advancement \u2013 it will be defined by how organisations empower their people to thrive alongside it.<\/p>\n\n\n\n AI is reshaping the workplace \u2013 and your workforce is already forming opinions and expectations.<\/p>\n\n\n\n Stay ahead of the change. Access critical insights from ADP\u2019s Global Workforce View 2024<\/strong> to understand how your employees are feeling \u2013 and how to lead with confidence.<\/p>\n\n\n\n Click here to download the full report.<\/a><\/strong><\/a><\/strong><\/a><\/strong><\/p>\n\n\n\n Don\u2019t wait. The future of work is already here.<\/p>\n\n\n\n The sentiments of workers ranked by country are listed in the table below.<\/p>\n\n\n\n\n
Workers\u2019 mixed feelings about AI<\/h2>\n\n\n\n
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Sector-specific perspectives<\/h2>\n\n\n\n
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Knowledge workers: Optimistic but cautious<\/h2>\n\n\n\n
The real impact: Stress and turnover risks<\/h2>\n\n\n\n
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Turning uncertainty into opportunity<\/h2>\n\n\n\n
Don\u2019t get left behind: Download the full report now<\/h2>\n\n\n\n
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\n \nI believe AI will positively impact my job<\/th>\n I believe AI will positively impact my job<\/th>\n I have no idea how AI will change my job<\/th>\n<\/tr>\n<\/thead>\n \n Egypt<\/td>\n 36%<\/strong><\/td>\n Egypt<\/td>\n 22%<\/strong><\/td>\n Egypt<\/td>\n 21%<\/strong><\/td>\n<\/tr>\n \n India<\/td>\n 34%<\/strong><\/td>\n India<\/td>\n 17%<\/strong><\/td>\n Singapore<\/td>\n 19%<\/strong><\/td>\n<\/tr>\n \n Nigeria<\/td>\n 32%<\/strong><\/td>\n Saudi Arabia<\/td>\n 15%<\/strong><\/td>\n India<\/td>\n 18%<\/strong><\/td>\n<\/tr>\n \n Brazil<\/td>\n 26%<\/strong><\/td>\n Philippines<\/td>\n 15%<\/strong><\/td>\n United States<\/td>\n 17%<\/strong><\/td>\n<\/tr>\n \n South Africa<\/span><\/strong><\/td>\n 25%<\/span><\/strong><\/td>\n Switzerland<\/td>\n 13%<\/strong><\/td>\n Switzerland<\/td>\n 16%<\/strong><\/td>\n<\/tr>\n \n Saudi Arabia<\/td>\n 23%<\/strong><\/td>\n United States<\/td>\n 13%<\/strong><\/td>\n Saudi Arabia<\/td>\n 16%<\/strong><\/td>\n<\/tr>\n \n China<\/td>\n 22%<\/strong><\/td>\n Thailand<\/td>\n 12%<\/strong><\/td>\n Germany<\/td>\n 15%<\/strong><\/td>\n<\/tr>\n \n Vietnam<\/td>\n 22%<\/strong><\/td>\n Mexico<\/td>\n 12%<\/strong><\/td>\n Canada<\/td>\n 14%<\/strong><\/td>\n<\/tr>\n \n Mexico<\/td>\n 22%<\/strong><\/td>\n China<\/td>\n 11%<\/strong><\/td>\n United Arab Emirates<\/td>\n 13%<\/strong><\/td>\n<\/tr>\n \n Thailand<\/td>\n 22%<\/strong><\/td>\n Singapore<\/td>\n 11%<\/strong><\/td>\n Thailand<\/td>\n 12%<\/strong><\/td>\n<\/tr>\n \n Philippines<\/td>\n 19%<\/strong><\/td>\n United Arab Emirates<\/td>\n 11%<\/strong><\/td>\n Philippines<\/td>\n 12%<\/strong><\/td>\n<\/tr>\n \n Switzerland<\/td>\n 19%<\/strong><\/td>\n Brazil<\/td>\n 10%<\/strong><\/td>\n United Kingdom<\/td>\n 12%<\/strong><\/td>\n<\/tr>\n \n Indonesia<\/td>\n 19%<\/strong><\/td>\n Peru<\/td>\n 10%<\/strong><\/td>\n Mexico<\/td>\n 12%<\/strong><\/td>\n<\/tr>\n \n United Arab Emirates<\/td>\n 18%<\/strong><\/td>\n Spain<\/td>\n 10%<\/strong><\/td>\n Brazil<\/td>\n 12%<\/strong><\/td>\n<\/tr>\n \n Argentina<\/td>\n 17%<\/strong><\/td>\n Vietnam<\/td>\n 10%<\/strong><\/td>\n France<\/td>\n 11%<\/strong><\/td>\n<\/tr>\n \n Peru<\/td>\n 16%<\/strong><\/td>\n Germany<\/td>\n 9%<\/strong><\/td>\n Vietnam<\/td>\n 11%<\/strong><\/td>\n<\/tr>\n \n Chile<\/td>\n 16%<\/strong><\/td>\n Australia<\/td>\n 9%<\/strong><\/td>\n Czech Republic<\/td>\n 11%<\/strong><\/td>\n<\/tr>\n \n Singapore<\/td>\n 16%<\/strong><\/td>\n United Kingdom<\/td>\n 9%<\/strong><\/td>\n Netherlands<\/td>\n 11%<\/strong><\/td>\n<\/tr>\n \n United States<\/td>\n 15%<\/strong><\/td>\n Indonesia<\/td>\n 9%<\/strong><\/td>\n China<\/td>\n 11%<\/strong><\/td>\n<\/tr>\n \n United Kingdom<\/td>\n 14%<\/strong><\/td>\n South Africa<\/span><\/strong><\/td>\n 9%<\/strong><\/span><\/td>\n Sweden<\/td>\n 11%<\/strong><\/td>\n<\/tr>\n \n Spain<\/td>\n 13%<\/strong><\/td>\n Chile<\/td>\n 9%<\/strong><\/td>\n Spain<\/td>\n 10%<\/strong><\/td>\n<\/tr>\n \n Canada<\/td>\n 12%<\/strong><\/td>\n Canada<\/td>\n 8%<\/strong><\/td>\n Australia<\/td>\n 10%<\/strong><\/td>\n<\/tr>\n \n France<\/td>\n 11%<\/strong><\/td>\n Nigeria<\/td>\n 8%<\/strong><\/td>\n Nigeria<\/td>\n 10%<\/strong><\/td>\n<\/tr>\n \n Germany<\/td>\n 11%<\/strong><\/td>\n France<\/td>\n 8%<\/strong><\/td>\n Poland<\/td>\n 10%<\/strong><\/td>\n<\/tr>\n \n Taiwan<\/td>\n 11%<\/strong><\/td>\n Italy<\/td>\n 8%<\/strong><\/td>\n New Zealand<\/td>\n 9%<\/strong><\/td>\n<\/tr>\n \n Australia<\/td>\n 11%<\/strong><\/td>\n South Korea<\/td>\n 8%<\/strong><\/td>\n Chile<\/td>\n 9%<\/strong><\/td>\n<\/tr>\n \n Netherlands<\/td>\n 11%<\/strong><\/td>\n New Zealand<\/td>\n 8%<\/strong><\/td>\n South Africa<\/span><\/strong><\/td>\n 9%<\/strong><\/span><\/td>\n<\/tr>\n \n New Zealand<\/td>\n 10%<\/strong><\/td>\n Poland<\/td>\n 7%<\/strong><\/td>\n Italy<\/td>\n 9%<\/strong><\/td>\n<\/tr>\n \n Poland<\/td>\n 9%<\/strong><\/td>\n Czech Republic<\/td>\n 7%<\/strong><\/td>\n South Korea<\/td>\n