{"id":822761,"date":"2025-04-30T15:29:03","date_gmt":"2025-04-30T13:29:03","guid":{"rendered":"https:\/\/businesstech.co.za\/news\/?p=822761"},"modified":"2025-04-30T15:29:03","modified_gmt":"2025-04-30T13:29:03","slug":"warning-over-disturbing-bank-scam-making-the-rounds-in-south-africa","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/banking\/822761\/warning-over-disturbing-bank-scam-making-the-rounds-in-south-africa\/","title":{"rendered":"Warning over disturbing bank scam making the rounds in South Africa"},"content":{"rendered":"\n<p>The Southern African Fraud Prevention Service (SAFPS) is the latest organisation to warn South Africans about a scam in which fraudsters pose as members of the South African Police Service (SAPS).<\/p>\n\n\n\n<p>The SAFPS said that scammers trick and intimidate individuals into handing over personal and financial information.<\/p>\n\n\n\n<p>In extreme cases, victims are manipulated into transferring funds to these scammers. The deception used a blend of impersonation, social engineering and cyber scams.<\/p>\n\n\n\n<p>Scammers contact victims via telephone calls, WhatsApp calls and sometimes video calls claiming to be police officers from a regional SAPS station or specialised unit.<\/p>\n\n\n\n<p>The scammer informs the victim that their details, such as ID numbers, passport numbers, or bank accounts, have been linked to suspicious activity.<\/p>\n\n\n\n<p>This activity can include airline ticket purchases, package deliveries, or illicit activity like human trafficking.<\/p>\n\n\n\n<p>&#8220;Under the guise of investigating whether the victim is a suspect or an unwitting participant, the scammer creates a heightened sense of fear and urgency,&#8221; said SAFPS.<\/p>\n\n\n\n<p>&#8220;They falsely claim that the individual has been flagged as a possible perpetrator and must prove their innocence immediately, or they will be apprehended and jailed as they pose a security risk.&#8221;<\/p>\n\n\n\n<p>The scammers may even send fake documents such as arrest warrants or search and seizure warrants, complete with SAPS and government logos.<\/p>\n\n\n\n<p>The documents often have legal jargon and formatting which closely resemble authentic government paperwork, which is enough to deceive individuals unfamiliar with legal or police procedures.<\/p>\n\n\n\n<p>&#8220;Victims are often transferred to a second or third superior or specialist officer or department, reinforcing the illusion of a coordinated investigation,&#8221; said SAFPS&#8217;s Nazia Karrim.<\/p>\n\n\n\n<p>&#8220;These fake officers speak in formal and intimidating tones, instilling fear while pretending to guide the victim through a process to assist them in proving their innocence.&#8221;<\/p>\n\n\n\n<p>The next phase will see the scammer communicating via WhatsApp, telling the victim not to contact their local police station, as it involves corrupt police officials.<\/p>\n\n\n\n<p>Victims are then directed to a video call where scammers, who refuse to show their faces, continue to issue threats and pressure the individual to comply.<\/p>\n\n\n\n<p>Scammers manipulate victims into sharing highly sensitive information, banking details, ID numbers, assets and screenshots of accounts and bank statements.<\/p>\n\n\n\n<p>The scammers eventually tell victims to transfer funds to a fictitious account, comforting them by saying that the funds will be refunded once their innocence has been proven.<\/p>\n\n\n\n<p>Another tactic criminals use is to direct victims to install a fake SAPS mobile app containing malware, allowing scammers to access the victim&#8217;s phone remotely.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Not the first bank, but there are ways to protect yourself<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a  data-lightbox=\"post-image\" href=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/11\/SAPS-police.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/11\/SAPS-police-1024x576.jpg\" alt=\"\" class=\"wp-image-733317\" srcset=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/11\/SAPS-police-1024x576.jpg 1024w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/11\/SAPS-police-300x169.jpg 300w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/11\/SAPS-police-768x432.jpg 768w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2023\/11\/SAPS-police.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure><\/div>\n\n\n<p>SAFPS&#8217;s warning follows similar statements by Nedbank and Discovery Bank, with both banks issuing alerts to their customers highlighting the scam.<\/p>\n\n\n\n<p>Nedbank said that scammers are posing as bank employees from its fraud department or police officers.<\/p>\n\n\n\n<p>Discovery Bank said that fake detectives are informing victims that they are linked to a fraud case before telling them to transfer money from their accounts.<\/p>\n\n\n\n<p>Amidst the heightened police fraud in South Africa, the SAFPS said that the public must be aware of the following red flags:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Official police investigations are never carried out via WhatsApp or any messaging app. The SAPS does not use chat platforms to take statements, issue documentation, or make arrests.<\/li>\n\n\n\n<li>Law enforcement does not conduct investigations via video calls. If someone claiming to be a police officer insists on a video call to take a statement, it is a significant warning sign.<\/li>\n\n\n\n<li>You have the right to ask for the officer&#8217;s identification and to verify their credentials. Always contact your nearest police station directly to confirm their identity and understand the procedures for interviews with suspects or victims.<\/li>\n\n\n\n<li>The SAPS will not send legal documents through chat apps or social media. All official documents are delivered in person and through appropriate legal channels.<\/li>\n\n\n\n<li>Law enforcement officials cannot prevent you from contacting your lawyer or a third party. If someone attempts to do so, they are likely trying to manipulate or intimidate you.<\/li>\n\n\n\n<li>You cannot be compelled to travel to a police station outside of your province. Genuine investigations can occur at your local station, where an assigned officer will assist you.<\/li>\n\n\n\n<li>No police officer will ever ask you to transfer funds or share screenshots of your banking app or bank statements during a video call or through a chat service.\n<ul class=\"wp-block-list\">\n<li>The SAPS, the Reserve Bank, or any other government agency will never request money to verify your innocence or safeguard your assets, regardless of the type of investigation.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p>SAFPS added that potential victims should hang up immediately if something feels off. Following that, they should contact the police station for assistance if necessary.<\/p>\n\n\n\n<p>They should also report the incident to their nearest police station and the SAFPS.&nbsp;<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Southern African Fraud Prevention Service has joined two major banks in warning South Africans of an aggressive bank scam. <\/p>\n","protected":false},"author":95,"featured_media":643545,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[961],"tags":[4883,1799,11489],"class_list":["post-822761","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-banking","tag-discovery","tag-nedbank","tag-safps"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/822761","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/95"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=822761"}],"version-history":[{"count":8,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/822761\/revisions"}],"predecessor-version":[{"id":822784,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/822761\/revisions\/822784"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/643545"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=822761"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=822761"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=822761"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}