{"id":823691,"date":"2025-05-12T10:00:00","date_gmt":"2025-05-12T08:00:00","guid":{"rendered":"https:\/\/businesstech.co.za\/news\/?p=823691"},"modified":"2025-05-12T08:47:26","modified_gmt":"2025-05-12T06:47:26","slug":"business-talk-adp-country-head-wayne-francis-on-the-challenges-facing-south-african-hr-leaders","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/business-opinion\/823691\/business-talk-adp-country-head-wayne-francis-on-the-challenges-facing-south-african-hr-leaders\/","title":{"rendered":"Business Talk \u2013 ADP Country Head Wayne Francis on the challenges facing South African HR leaders"},"content":{"rendered":"\n<p>In this Business Talk with Michael Avery interview, Wayne Francis discusses the South African labour market and why workers are confident in the future.<\/p>\n\n\n\n<p>Francis is the Country Head of South African Operations for ADP and boasts over 25 years of experience in leading operations, driving growth, and assisting businesses with their transformation efforts.<\/p>\n\n\n\n<p>He has held multiple notable positions at leading companies, allowing him to refine and expand his knowledge.<\/p>\n\n\n\n<p>These roles include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Managing Director and Founder at <strong>Exponential Risk and Consulting<\/strong><\/li>\n\n\n\n<li>Advisory Board Member at <strong>Tshwane University of Technology<\/strong><\/li>\n\n\n\n<li>Vice President of Operations at <strong>EXL<\/strong><\/li>\n\n\n\n<li>Group Executive at <strong>Clientele Limited<\/strong><\/li>\n\n\n\n<li>Team Leader at <strong>Discovery Limited<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Leveraging this experience, Francis and ADP are helping organisations navigate change, empower their people, and build a modern workplace.<\/p>\n\n\n\n<p>Francis holds various certificates and qualifications, including courses at the London Executive Education Academy, the Advanced Innovation Group Pro Excellence, and GIBS Business School.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The interview<\/h2>\n\n\n\n<p>In this Business Talk interview, Francis outlines how he\u2019d characterise the current state of South Africa\u2019s labour market and what is driving these trends.<\/p>\n\n\n\n<p>Francis then explains the potential issues with overconfidence in the market and provides his thoughts on the low number of workers concerned about AI taking their jobs.<\/p>\n\n\n\n<p>He also discusses the top challenges facing South African HR leaders and the biggest opportunities he sees in the future.<\/p>\n\n\n\n<p>Francis concludes the interview by sharing his advice for business leaders preparing for the future of work in South Africa and how ADP can support them.<\/p>\n\n\n\n<p>Watch the full interview with Wayne Francis below.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Business Talk - Wayne Francis on the top challenges facing HR leaders in South Africa\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/0Fndd7ebcm0?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Wayne Francis is Country Head of South African Operations for ADP and has over 25 years of experience in the labour industry.<\/p>\n","protected":false},"author":57,"featured_media":823692,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[17745,15508],"class_list":["post-823691","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-opinion","tag-adp","tag-businesstalk"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/823691","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/57"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=823691"}],"version-history":[{"count":1,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/823691\/revisions"}],"predecessor-version":[{"id":823693,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/823691\/revisions\/823693"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/823692"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=823691"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=823691"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=823691"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}