In this Business Talk with Michael Avery interview, Standard Bank Insurance Brokers (SBIB) CEO Linah Mabena discusses underinsurance in South Africa.<\/p>\n\n\n\n
Mabena is a distinguished leader with over two decades of experience in financial services.<\/p>\n\n\n\n
She has dedicated over 20 years of her career to the Standard Bank Group ecosystem, having previously served as the Head of Call Centre and then the Head of Product.<\/p>\n\n\n\n
In 2019, Mabena took on the role of Chief Operations Officer for SBIB, where she stayed for over three years before advancing to her current position in 2023.<\/p>\n\n\n\n
As SBIB CEO, Mabena is responsible for driving growth, innovation, and excellence while championing the growth and development of those around her.<\/p>\n\n\n\n
Mabena holds multiple qualifications in insurance, business, governance, and leadership, including completing an Executive Leadership Development program from the prestigious Wharton University in Philadelphia.<\/p>\n\n\n\n
She is a member of various industry institutions, including the Institute of Directors in South Africa.<\/p>\n\n\n\n
In this Business Talk interview, Mabena highlights the underinsurance crisis South Africa is facing.<\/p>\n\n\n\n
She suggests reasons for this insurance gap in South Africa and explains the role that brokers must play in bridging it.<\/p>\n\n\n\n
Mabena then discusses the role of collaboration and partnerships in bridging this gap and talks about the strategies being implemented to cater to South Africans\u2019 diverse insurance needs.<\/p>\n\n\n\n
Finally, Mabena gives her vision for the future of the broker business in South Africa and explains the value of insurance brokers for the industry.<\/p>\n\n\n\n
Watch the full Business Talk interview with Linah Mabena below.<\/p>\n\n\n\n