{"id":832519,"date":"2025-07-23T10:08:55","date_gmt":"2025-07-23T08:08:55","guid":{"rendered":"https:\/\/businesstech.co.za\/news\/?p=832519"},"modified":"2025-07-23T10:11:02","modified_gmt":"2025-07-23T08:11:02","slug":"nedbank-sends-tax-warning-to-customers","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/banking\/832519\/nedbank-sends-tax-warning-to-customers\/","title":{"rendered":"Nedbank sends tax warning to customers"},"content":{"rendered":"\n<p>With tax season in full swing, Nedbank has warned its customers to be on the lookout for scammers.<\/p>\n\n\n\n<p>Tax season started on 7 July 2025, with auto-assessments rolling out to the public. Manual filing opened this week on Monday, 21 July for taxpayers who were not auto-assessed.&nbsp;<\/p>\n\n\n\n<p>With non-provisional taxpayers having until 20 October 2025 to file, and communication from the South African Revenue Service (SARS) at an all-time high, scammers are on the hunt for unsuspecting victims.<\/p>\n\n\n\n<p>In a new fraud alert, Nedbank warned customers that fraudsters are sending letters, emails and SMSs pretending to be from the SARS.<\/p>\n\n\n\n<p>These letters might ask for payments into fake accounts or simply ask a victim to click on links for refunds or to take action on urgent demand letters.&nbsp;<\/p>\n\n\n\n<p>The group said that SARS never provides account numbers in letters asking for payment, and urged customers to carefully assess all communication purporting to come from the tax service.&nbsp;<\/p>\n\n\n\n<p>It also warned customers to avoid clicking on links, as these could take them to risky web pages asking for card details or online banking details.&nbsp;<\/p>\n\n\n\n<p>Again, SARS will never ask for these details, as all official channels for this information are contained on the SARS eFiling or MobiApp channels.<\/p>\n\n\n\n<p>Nedbank said that customers should never share their personal information and should always verify any requests with SARS first.&nbsp;<\/p>\n\n\n\n<p>It warned that if customers do not follow the precautions or there is negligence on their part, their money may be lost permanently.&nbsp;<\/p>\n\n\n\n<p><span style=\"color: initial;\"><strong>SARS and the banks are not liable<\/strong> if a taxpayer gets scammed and otherwise willingly gives up their details and makes payments<\/span><strong>.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Scammers on the rise&nbsp;<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a  data-lightbox=\"post-image\" href=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2025\/04\/SARS-commissioner-Edward-Kieswetter.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2025\/04\/SARS-commissioner-Edward-Kieswetter-1024x576.jpg\" alt=\"\" class=\"wp-image-820879\" srcset=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2025\/04\/SARS-commissioner-Edward-Kieswetter-1024x576.jpg 1024w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2025\/04\/SARS-commissioner-Edward-Kieswetter-300x169.jpg 300w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2025\/04\/SARS-commissioner-Edward-Kieswetter-768x432.jpg 768w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2025\/04\/SARS-commissioner-Edward-Kieswetter.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><figcaption class=\"wp-element-caption\">SARS commissioner Edward Kieswetter<\/figcaption><\/figure><\/div>\n\n\n<p>The Nedbank warning follows hot on the heels of weeks of warnings from <a href=\"https:\/\/businesstech.co.za\/news\/finance\/830226\/sars-issues-important-fraud-warning-for-tax-season-2025\/\">SARS<\/a>, highlighting new scams and tactics used by criminals.<\/p>\n\n\n\n<p>The most recent scam flagged by the taxman is one where an SMS indicates that SARS is conducting an audit on a tax refund.&nbsp;<\/p>\n\n\n\n<p>Taxpayers are prompted to click a link, leading to a phishing site that steals user information.&nbsp;<\/p>\n\n\n\n<p>Echoing the oft-repeated warning, the revenue service urged users to avoid messages from unknown sources and refrain from clicking on links.<\/p>\n\n\n\n<p>\u201cSARS will never send you hyperlinks to other websites. Beware of emails or SMSs asking for personal, tax, banking or eFiling details,\u201d the revenue service said.&nbsp;<\/p>\n\n\n\n<p>The scam joins the long list of prototypes taxpayers should look for, especially during tax season.<\/p>\n\n\n\n<p>Standard Bank\u2019s Head of Fraud Risk Management, Athaly Khan, said that fraud tends to pick up significantly during filing season, with criminals looking to exploit diligent taxpayers.<\/p>\n\n\n\n<p>This includes extortion scams, with Khan stating that criminals will claim to be investigating a taxpayer\u2019s return submission, having discovered discrepancies.&nbsp;<\/p>\n\n\n\n<p>Fraudsters often threaten penalties or criminal prosecution, giving false documentation to substantiate their allegations.<\/p>\n\n\n\n<p>\u201cIntimidation and manipulation tactics may be used to instil fear and panic so that you can follow their instructions,\u201d Khan noted.<\/p>\n\n\n\n<p>Fraudsters will then ask for money when they believe that the customer is convinced, requesting payments to be paid over to them to make the case disappear.&nbsp;<\/p>\n\n\n\n<p>Once satisfied that the customer is convinced, fraudsters usually ask for money to be paid to make the case disappear.<\/p>\n\n\n\n<p>They may also provide the customer with a fraudulent account number to transfer funds, potentially due to SARS, to secure the money while they \u201cinvestigate.\u201d&nbsp;<\/p>\n\n\n\n<p>In most cases, they claim to collaborate with the bank, law enforcement or regulatory bodies.<\/p>\n\n\n\n<p>In a simpler case, fraudsters also send fake communications with banking details, claiming taxpayers owe SARS funds.<\/p>\n\n\n\n<p>Some customers may have funds due to SARS, which makes the communication seem legit.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Nedbank has warned its customers over the rise of scammers targeting taxpayers in South Africa. <\/p>\n","protected":false},"author":95,"featured_media":815127,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[961],"tags":[1799,3246],"class_list":["post-832519","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-banking","tag-nedbank","tag-sars"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/832519","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/95"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=832519"}],"version-history":[{"count":6,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/832519\/revisions"}],"predecessor-version":[{"id":832604,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/832519\/revisions\/832604"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/815127"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=832519"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=832519"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=832519"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}