According to new data by First National Bank (FNB), online shopping now accounts for 12% of total credit card purchases, a 7% increase from the same period in 2014.<\/p>\n
January 2015 statistics reveal that the majority of these online transactions, 36%, were done on online retail and entertainment websites followed closely by professional services such as school fees, university fees, and professional-membership subscriptions.<\/p>\n
The age group 20 \u2013 30 has showed the most significant increase in online spend. This is in accordance with consumer trends of instant gratification and the always-on culture of, particularly young professionals, FNB said.<\/p>\n
“As online shopping evolves, retailers will continue to enhance their offerings in order to fit the needs of different consumers,” said\u00a0Chris Labuschagne, CEO of FNB Credit Card.<\/p>\n
Most recently, local major retailers have started pilot phases of the concept \u201cclick and collect\u201d which will see same day deliveries to an allocated box, for example at a fuel station or an office block, in order to add to convenience and cut down on delivery time.<\/p>\n
In November last year<\/a>, Massmart-owned wholesaler Makro announced that it would acquire access to sites to enable delivery of online customer orders to \u201cconveniently located\u201d secure lockers.<\/p>\n The new click-and-collect lockers will complement the existing option for online shoppers to collect their orders from Makro stores.<\/p>\n These secure lockers, using technology already deployed in other markets, will be located in \u201csafe and convenient\u201d locations, including petrol station forecourts, fast food restaurants, office parks, and Makro stores.<\/p>\n FNB launches cardless cash withdrawals at ATMs<\/strong><\/a><\/p>\nMore on FNB<\/h3>\n