The accelerating growth points to ongoing momentum at Uber\u2019s delivery unit, which contributes nearly half of gross bookings and has been expanding at a faster clip than its signature ride-hailing business over the past three quarters. <\/p>\n\n\n\n
Chief Executive Officer Dara Khosrowshahi attributed the delivery segment\u2019s strong performance to \u201crobust growth\u201d in grocery and retail orders when the company\u00a0reported<\/a>\u00a0second-quarter earnings in August.<\/p>\n\n\n\n Though Uber is a leader in the US rideshare market, it has acknowledged that it can do more to deepen consumer habits on the delivery side, especially in the competitive grocery and retail space. <\/p>\n\n\n\n Khosrowshahi said in August that Uber still has \u201ca long runway to drive further adoption\u201d in delivery, noting that 75% of its rideshare customers have not tried ordering grocery and retail goods from the Uber app.<\/p>\n\n\n\n Currently, Uber sees \u201ca lot of usage for last-minute or urgent orders,\u201d said Rebecca Payne, group product manager for grocery and retail. <\/p>\n\n\n\n That may include missing recipe ingredients or miscellaneous items that travelers forgot to pack. <\/p>\n\n\n\n Sundays at 18h00 is the peak time for grocery orders on Uber, the company added, with the most popular items being fresh fruit and vegetables.<\/p>\n\n\n\n Susan Anderson, the company\u2019s global head of delivery, is expected to provide more updates about the business during a keynote speech at the annual Groceryshop conference in Las Vegas on Sunday.<\/p>\n\n\n\n Uber has made a concerted effort in recent years to expand the delivery use case for its users. <\/p>\n\n\n\n On Thursday, the company\u00a0announced<\/a>\u00a0it will offer weekly discounts on local fruits, vegetables, meats and dairy<\/strong> in the US, Canada, UK, South Africa<\/strong>, France, Japan, Taiwan and Spain. <\/p>\n\n\n\n It also released new app features to improve the shopping experience, including live order editing and the ability to list preferred backups when first-choice items are unavailable. <\/p>\n\n\n\n On that point, it pledged to offer improved suggestions in the future for alternate items that would be based on factors like price, nutrition and past orders.<\/p>\n\n\n\n Uber Eats faces intense competition from rival delivery platforms in South Africa, including Mr D, which partners with Pick n Pay, Woolies Dash, and Checkers Sixty60.<\/p>\n\n\n\n SPAR announced a partnership with Uber Eats in June to expand its 2U online delivery service, offering access to SPAR stores and Tops! products.<\/p>\n\n\n\n However, the service also has wider access to other retailers, including those outsde of the grocery space.<\/p>\n\n\n\n Despite Uber’s ambitions to have a bigger impact in the grocery delivery space, it faces an uphill battle against Checkers Sixty60, which dominates.<\/p>\n\n\n\n Reporting its annual results for the year ending June 2025, the Shoprite group recorded Sixty60\u2019s sales increasing by 47.7%, equating to R18.9 billion.<\/p>\n\n\n\n Outside of sales growth, the group saw improvements in the Sixty60 customer experience, evidenced by its 94.0% on-time deliveries and 96.9% order fulfilment.<\/p>\n\n\n\n World Wide Worx\u2019s Online Retail in South Africa report revealed that the Sixty60 grocery delivery platform is more popular among shoppers than its main competitors in the on-demand delivery space.<\/p>\n\n\n\n Sixty60 launched in 2020 amid the Covid pandemic and lockdowns and very quickly carved out a significant lead in the market, leaving competitors scrambling to catch up.<\/p>\n\n\n\n The group has consistently expanded its reach and available products, extending even beyond groceries.<\/p>\n\n\n\n Shoprite claims that Sixty60 currently has more than 80% market share of on-demand grocery delivery in South Africa\u2014a position it is unlikely to give up without a fight.<\/p>\n\n\n\n With Bloomberg<\/em><\/p>\n","protected":false},"excerpt":{"rendered":" Uber Technologies is leaning heavily into grocery deliveries in several major territories, including South Africa, where it has just launched new ‘Fresh Days’ discounts.<\/p>\n","protected":false},"author":10,"featured_media":708018,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9872],"tags":[7520,6457],"class_list":["post-838402","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","tag-shoprite","tag-uber"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/838402","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=838402"}],"version-history":[{"count":2,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/838402\/revisions"}],"predecessor-version":[{"id":838404,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/838402\/revisions\/838404"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/708018"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=838402"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=838402"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=838402"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Tough competition in South Africa<\/h2>\n\n\n\n
![\"\"](\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2024\/11\/Checkers-Sixty60-1024x576.jpg\")
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