{"id":845531,"date":"2025-12-10T07:00:00","date_gmt":"2025-12-10T05:00:00","guid":{"rendered":"https:\/\/businesstech.co.za\/news\/?p=845531"},"modified":"2025-12-09T16:55:37","modified_gmt":"2025-12-09T14:55:37","slug":"one-insurance-company-dominates-south-africas-media-sentiment-rankings","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/business\/845531\/one-insurance-company-dominates-south-africas-media-sentiment-rankings\/","title":{"rendered":"One insurance company dominates South Africa&#8217;s media sentiment rankings"},"content":{"rendered":"\n<p>Discovery achieved a significantly better media sentiment score than its main competitors, Old Mutual, Sanlam, OUTsurance, and Momentum.<\/p>\n\n\n\n<p>This indicates that the company has a more effective media and marketing strategy than its competitors in the South African insurance industry.<\/p>\n\n\n\n<p>The latest media sentiment rankings are based on a report from Press Pulse, which developed an artificial intelligence (AI) sentiment-measuring system.<\/p>\n\n\n\n<p>The system focuses on South African business reporting from top-tier media publications and measures companies\u2019 success in achieving positive exposure.<\/p>\n\n\n\n<p>The sentiment ranking is based on the number of positive, neutral, or negative articles and the reach and influence of the publication where they are published.<\/p>\n\n\n\n<p>Simply put, the more positive articles a company receives, the better its sentiment ranking. The inverse also holds.<\/p>\n\n\n\n<p>Online media in South Africa is highly influential, which is why companies invest heavily in public relations and content marketing to get positive exposure.<\/p>\n\n\n\n<p>However, before Press Pulse\u2019s new sentiment system, it was difficult for companies to track their performance accurately.<\/p>\n\n\n\n<p>The good news is that new advances in artificial intelligence have made it possible to measure media sentiment objectively.<\/p>\n\n\n\n<p>The system uses natural language processing and deep learning for accurate sentiment detection and scoring.<\/p>\n\n\n\n<p>It also considers factors like publication size and influence in its algorithm to ensure the ranking is reflective of the real-world impact.<\/p>\n\n\n\n<p>In short, Press Pulse makes it easy to track online media sentiment and gain insight into how a company performed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Discovery tops the insurance industry<\/h2>\n\n\n\n<p>The latest Press Pulse media sentiment rankings showed that Discovery performed much better than other companies in the insurance industry.<\/p>\n\n\n\n<p>Discovery received a positive media sentiment score of 149, beating Old Mutual on 88, Sanlam on 55, OUTsurance on 27, and Momentum on 25.<\/p>\n\n\n\n<p>The company\u2019s performance was bolstered by strong financial results and positive news around its new banking operations.<\/p>\n\n\n\n<p>Discovery said it has entered a new phase of scaled organic growth, driven by investments in its banking and insurance businesses.<\/p>\n\n\n\n<p>Although companies like Old Mutual, Sanlam, OUTsurance, and Momentum also received mostly positive coverage, it was not at the same level as Discovery.<\/p>\n\n\n\n<p>The chart below shows the media sentiment scores of Discovery, Old Mutual, Sanlam, OUTsurance, and Momentum over the last three months.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a  data-lightbox=\"post-image\" href=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2025\/12\/1-2.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"619\" src=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2025\/12\/1-2-1024x619.jpg\" alt=\"\" class=\"wp-image-845532\" srcset=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2025\/12\/1-2-1024x619.jpg 1024w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2025\/12\/1-2-300x181.jpg 300w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2025\/12\/1-2-768x464.jpg 768w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2025\/12\/1-2-1536x929.jpg 1536w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2025\/12\/1-2.jpg 1826w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Discovery achieved a significantly better media sentiment score than its main competitors, Old Mutual, Sanlam, OUTsurance, and Momentum.<\/p>\n","protected":false},"author":10,"featured_media":838295,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9872],"tags":[4883,6652,1110,9653,22562,2880],"class_list":["post-845531","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","tag-discovery","tag-momentum","tag-old-mutual","tag-outsurance","tag-press-pulse","tag-sanlam"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/845531","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=845531"}],"version-history":[{"count":2,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/845531\/revisions"}],"predecessor-version":[{"id":845534,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/845531\/revisions\/845534"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/838295"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=845531"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=845531"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=845531"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}