In this Business Talk with Michael Avery interview, Henry van Deventer discusses how digital tools are transforming the financial sector.<\/p>\n\n\n\n
Van Deventer is the Head of Omni-Channel Advice at Liberty and has over two decades of experience working in the financial sector.<\/p>\n\n\n\n
During this time, he has focused on building, developing, and delivering financial planning and investment solutions to financial advisers, leading banks, and global financial services companies.<\/p>\n\n\n\n
In his current role, van Deventer is responsible for tasks such as leading global research and thought leadership on trends in areas like client engagement and financial advice.<\/p>\n\n\n\n
Thanks to the expertise with which he executes these responsibilities, he is a frequently seen figure in the media and has spoken and lectured internationally on financial planning, behavioural finance, and personal financial strategy.<\/p>\n\n\n\n
Van Deventer holds a Bachelor of Commerce in Law and an LLB from the University of Pretoria, as well as a Postgraduate Diploma in Financial Planning from the University of the Free State.<\/p>\n\n\n\n
In this Business Talk interview, van Deventer outlines how good financial advice serves as a stabilising factor in households and influences long-term financial behaviour positively.<\/p>\n\n\n\n
Van Deventer expands on how an omni-channel approach to financial advice is improving customer outcomes while also supporting greater insurer profitability.<\/p>\n\n\n\n
He also discusses how AI and predictive analytics will transform the role of financial advisors, and how this evolution will lead to a healthier, more resilient insurance sector.<\/p>\n\n\n\n
Van Deventer concludes the interview by touching on the mindsets and skills that will define the next generation of skilled advisors.<\/p>\n\n\n\n
Watch the interview with Henry van Deventer below.<\/p>\n\n\n\n