{"id":851094,"date":"2026-02-17T07:00:00","date_gmt":"2026-02-17T05:00:00","guid":{"rendered":"https:\/\/businesstech.co.za\/news\/?p=851094"},"modified":"2026-02-19T15:04:16","modified_gmt":"2026-02-19T13:04:16","slug":"all-35-bank-branches-where-you-can-get-a-smart-id-and-passport-in-south-africa","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/banking\/851094\/all-35-bank-branches-where-you-can-get-a-smart-id-and-passport-in-south-africa\/","title":{"rendered":"All 35 bank branches where you can get a Smart ID and Passport in South Africa"},"content":{"rendered":"\n

Currently, 35 bank branches in South Africa offer Smart ID and Passport services, now including three more Standard Bank branches in Gauteng.<\/p>\n\n\n\n

In collaboration with the Department of Home Affairs (DHA), several South African banks have committed to expanding the availability of Smart ID services at their branches.<\/p>\n\n\n\n

The DHA announced a faster system in late 2025, enabling bank branches across the country to quickly implement these services for a wider customer base.<\/p>\n\n\n\n

The new system has been supported by several banks, including new entrants Capitec, TymeBank and African Bank, who will be processing applications for the first time.<\/p>\n\n\n\n

The DHA introduced the eHomeAffairs system in 2016. Since then, banks such as FNB, Standard Bank, Absa, Investec, Nedbank, and Discovery Bank have operated successful pilot sites.<\/p>\n\n\n\n

Home Affairs aims to expand Smart ID services to more than 1,000 bank branches by 2029, with 100 new branches operational by the end of the current financial year in March 2026.<\/p>\n\n\n\n

Capitec plans to activate the service in 100 branches by mid-2026, with expansion to approximately 300 branches by the end of the year.<\/p>\n\n\n\n

Additionally, Standard Bank has announced it will launch 20 more branches for Smart ID and Passport services in early 2026\u2014commencing with the adoption of these services at Rosebank, Maponya Mall, and Westgate branches in Gauteng.<\/p>\n\n\n\n

During the launch phase, Standard Bank clients will not incur any convenience or logistics fees; they will only be responsible for the Home Affairs application fee of R140. <\/p>\n\n\n\n

With no additional fees, the bank will concentrate on testing, refining, and responsibly expanding the service.<\/p>\n\n\n\n

The in-branch service will allow customers to apply for or renew Smart ID cards, complete payment, and collect their IDs at the same branch, reducing queues and travel time.<\/p>\n\n\n\n

Hello ID cards, goodbye ID books<\/h2>\n\n\n\n
\"\"<\/a><\/figure>\n\n\n\n

Home Affairs is expanding its partnership with South Africa’s largest banks as part of its initiative to roll out Smart IDs nationwide. <\/p>\n\n\n\n

These Smart IDs are designed to replace the green ID book, which is one of the most frequently forged documents in Africa due to its various vulnerabilities.<\/p>\n\n\n\n

Home Affairs Minister Leon Schreiber has said that the smart ID is more secure and will reduce the risks of identity theft and financial fraud. <\/p>\n\n\n\n

Schreiber\u2019s department has made considerable progress in scaling up the rollout of Smart IDs, issuing a record four million cards in 2025. <\/p>\n\n\n\n

This achievement represents the highest rate in the department\u2019s history, and the DHA shows no signs of slowing down during 2026.<\/p>\n\n\n\n

In late January 2025, Home Affairs announced the issuance of over four million Smart ID cards, representing a 17% increase from the 3.4 million issued in 2024.<\/p>\n\n\n\n

This scaled rollout has been made possible by a significant investment in repairing the Online Verification Service, which has faced challenges due to insufficient funding and abuse.<\/p>\n\n\n\n

These issues have hindered the verification of South Africans’ identities and hampered the effective rollout of Smart IDs.<\/p>\n\n\n\n

\u201cCorrecting this has led to higher uptime and better performance of the population register at Home Affairs offices, directly contributing to giving more South Africans access to Smart IDs than ever before,\u201d Home Affairs said.<\/p>\n\n\n\n

Below is a list of all 35 bank branches that offer Smart ID and Passport Services, with the three Standard Bank branches now offering the services shown in bold.<\/p>\n\n\n\n

\n\n\n\n

Gauteng<\/h2>\n\n\n\n
Bank<\/strong><\/td>Address<\/strong><\/td>Contact<\/strong><\/td><\/tr>
Absa Centurion Lifestyle Centre<\/td>Shop 36 c\/o Lenchen and Old Johannesburg Road, Centurion Lifestyle Centre, Centurion<\/td>066 460 0356<\/td><\/tr>
Absa Towers<\/td>Cnr Commissioner And Troye Streets, Johannesburg<\/td>011 350 4111<\/td><\/tr>
Absa Key West<\/td>Shop 80 Key West Shopping Centre, cnr Paardekraal Drive and Viljoen Street, Krugersdorp<\/td>079 900 6457<\/td><\/tr>
Absa Sandton<\/td>Cnr Rivonia Road and 5th Street, Sandton<\/td>066 290 3314<\/td><\/tr>
Discovery Bank Head Office<\/td>1 Discovery Place, c\/o Rivonia Road and Katherine Street, Sandton<\/td>0860 998 877<\/td><\/tr>
FNB Centurion Lifestyle Centre<\/td>Cnr Lenchen and Old Johannesburg Rd, Centurion Lifestyle Centre, Centurion<\/td>066 460 0530 \/012 653 2661<\/td><\/tr>
FNB Lynnwood<\/td>Shop L04 Upper-level, Cnr Simon Vermooten & Lynnwood Rd, Equestria, Pretoria<\/td>066 460 0130<\/td><\/tr>
FNB Merchant Place<\/td>4 Merchant Place, c\/o Rivonia and Freedman Dr, Sandton<\/td>066 290 3307<\/td><\/tr>
FNB Glen Shopping Centre<\/td>Shop U2, The Glen Shopping Centre, Glenvista<\/td>061 495 4441<\/td><\/tr>
FNB Krugersdorp President Square*<\/td>Shop 4, Market St, President St, Paardeplaats, Krugersdorp, 1739<\/td>087 345 3290<\/td><\/tr>
Investec Bank Sandown<\/td>100 Grayston Dr, Sandown, Sandton<\/td>011 286 7000<\/td><\/tr>
Nedbank Arcadia<\/td>Shop 25, Nedbank Plaza, Beatrix Street, Arcadia<\/td>066 460 0122<\/td><\/tr>
Nedbank Constantia Kloof<\/td>16 Constantia Boulevard, Constantia Kloof, Roodepoort<\/td>011 639 4208<\/td><\/tr>
Nedbank Lakeview Office Park*<\/td>1st Floor, Gauteng, Lakeview Campus, Lakeview Office Park, 16 Constantia Blvd, Constantia Kloof, Roodepoort, 1709<\/td>080 055 5111<\/td><\/tr>
Nedbank Rivonia<\/td>135 Rivonia Road, Sandown, Sandton<\/td>066 290 3257<\/td><\/tr>
Standard Bank Centurion<\/td>Cnr Lenchen and Old Johannesburg Rd, Centurion Lifestyle Centre<\/td>012 671 4042<\/td><\/tr>
Standard Bank Killarney Mall<\/td>Killarney Mall, Riviera Rd, Killarney, Johannesburg<\/td>011 486 0002<\/td><\/tr>
Standard Bank Simmonds Street<\/td>5 Simmonds St, Selby, Johannesburg<\/td>011 631 1624 \/011 639 4205<\/td><\/tr>
Standard Bank Jubilee Mall<\/td>Shop no. 47 Jubilee Mall, corner Jubliee and Harry Gwala Road, Temba, Hammanskraal<\/td>011 351 7814<\/td><\/tr>
Standard Bank <\/strong>Maponya Mall<\/strong> (Coming Soon)<\/td>Shop 86, Maponya Mall, Chris Hani Rd, Klipspruit, Soweto, 1809.<\/strong><\/td>011 983 3704<\/strong><\/td><\/tr>
Standard Bank Rosebank<\/strong> (Coming Soon)<\/td>50 Bath Avenue, Rosebank, Johannesburg, 2196<\/strong><\/td>011 283 1345<\/strong><\/td><\/tr>
Standard Bank Westgate<\/strong> (Coming Soon)<\/td>Potgieter Road, Ontdekkers Service Rd, Roodepoort, 1724<\/strong><\/td>0860 123 000<\/strong><\/td><\/tr><\/tbody><\/table><\/div><\/figure>\n\n\n\n

*These branches are listed on the eHomeAffairs platform as available to book smart ID and passport application slots. However, they aren\u2019t listed on the Department of Home Affairs\u2019 official list.<\/em><\/p>\n\n\n\n

\n\n\n\n

Western Cape<\/h2>\n\n\n\n
Bank<\/strong><\/td>Address<\/strong><\/td>Contact<\/strong><\/td><\/tr>
Absa Stellenbosch<\/td>Oude Bloemhof Building, Cnr Plein And Ryneveld Streets, Stellenbosch<\/td>021 809 2311<\/td><\/tr>
FNB Greenpoint<\/td>Shop 1 & 2, ERF 176300, Media Quarter, Somerset Road, Greenpoint<\/td>087 345 6090<\/td><\/tr>
Nedbank St Georges Mall<\/td>Shop 3 The Box, St Georges Mall, c\/o Riebeeck Street<\/td>0800 555 111<\/td><\/tr>
Standard Bank Canal Walk<\/td>Shop 599, Upper Level, Canal Walk Shopping Centre, Century Blvd, Century City<\/td>021 529 8216<\/td><\/tr>
Standard Bank Mitchell\u2019s Plain Promenade<\/td>Corner AZ Berman Road And Morgenster Road, Mitchell\u2019s Plain<\/td>0860 123 000<\/td><\/tr><\/tbody><\/table><\/div><\/figure>\n\n\n\n
\n\n\n\n

KwaZulu Natal<\/h2>\n\n\n\n
Bank<\/strong><\/td>Address<\/strong><\/td>Contact<\/strong><\/td><\/tr>
FNB Cornubia<\/td>Shop U56, Cornubia Boulevard, Cnr N2 Highway & M41, Durban<\/td>031 308 7900<\/td><\/tr>
Nedbank Durban North*<\/td>57 Adelaide Tambo Dr, Durban North, 4051<\/td>0800 555 111<\/td><\/tr>
Standard Bank Kingsmead<\/td>1 Kingsmead Way, Durban<\/td>031 308 7900<\/td><\/tr><\/tbody><\/table><\/div><\/figure>\n\n\n\n

*These branch is listed on the eHomeAffairs platform as available to book smart ID and passport application slots. However, they aren\u2019t listed on the Department of Home Affairs\u2019 official list.<\/p>\n\n\n\n

\n\n\n\n

Eastern Cape<\/h2>\n\n\n\n
Bank<\/strong><\/td>Address<\/strong><\/td>Contact<\/strong><\/td><\/tr>
Absa Port Elizabeth<\/td>51 Govan Mbeki St, Gqeberha Central, Gqeberha, 6001<\/td>041 404 8319<\/td><\/tr>
Standard Bank Newton Park<\/td>1 Pickering St, Newton Park, Port Elizabeth<\/td>041 404 8319<\/td><\/tr><\/tbody><\/table><\/div><\/figure>\n\n\n\n
\n\n\n\n

Limpopo<\/h2>\n\n\n\n
Bank<\/strong><\/td>Address<\/strong><\/td>Contact<\/strong><\/td><\/tr>
FNB Burgersfort<\/td>Shop 55 Twin City Complex, Dirk Winterbach Street, Burgersfort<\/td>072 457 8619 \/013 216 0098<\/td><\/tr><\/tbody><\/table><\/div><\/figure>\n\n\n\n
\n\n\n\n

Northern Cape<\/h2>\n\n\n\n
Bank<\/strong><\/td>Address<\/strong><\/td>Contact<\/strong><\/td><\/tr>
Standard Bank Kathu Mall<\/td>Shop 62 Village Walk Shopping Centre, Kathu, Hendrik Van Eck Street, Postmasburg<\/td>053 723 9610<\/td><\/tr><\/tbody><\/table><\/div><\/figure>\n\n\n\n
\n\n\n\n

Mpumalanga<\/h2>\n\n\n\n
Bank<\/strong><\/td>Address<\/strong><\/td>Contact<\/td><\/tr>
Nedbank Nelspruit<\/td>Shop 65 The Crossing Shopping Centre, c\/o Samora Machel and Madiba Drive, Nelspruit<\/td>081 336 5941<\/td><\/tr><\/tbody><\/table><\/div><\/figure>\n\n\n\n

(This article has been updated to reflect that the three new branches for Standard Bank are still in a phased rollout, with Smart ID services coming soon.)<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

New bank branches have been added to the list of places South Africans can get their Smart IDs, with more rolling out soon.<\/p>\n","protected":false},"author":127,"featured_media":851169,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[961],"tags":[1421,2524,20089,6230],"class_list":["post-851094","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-banking","tag-bank","tag-home-affairs","tag-passport-renewal","tag-smart-id"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/851094","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/127"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=851094"}],"version-history":[{"count":6,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/851094\/revisions"}],"predecessor-version":[{"id":851542,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/851094\/revisions\/851542"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/851169"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=851094"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=851094"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=851094"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}