{"id":853175,"date":"2026-03-24T15:30:00","date_gmt":"2026-03-24T13:30:00","guid":{"rendered":"https:\/\/businesstech.co.za\/news\/?p=853175"},"modified":"2026-04-09T15:49:19","modified_gmt":"2026-04-09T13:49:19","slug":"business-talk-retailability-ceo-norman-drieselmann-on-edgars-success-and-the-future-of-retail-in-south-africa","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/business\/853175\/business-talk-retailability-ceo-norman-drieselmann-on-edgars-success-and-the-future-of-retail-in-south-africa\/","title":{"rendered":"Business Talk \u2014 Retailability CEO Norman Drieselmann on Edgars\u2019 success and the future of retail in South Africa"},"content":{"rendered":"\n<p>In this Business Talk with Michael Avery interview, Retailability CEO Norman Drieselmann unpacks Edgars\u2019 \u2018right-sizing\u2019 strategy and the future of retail in South Africa.<\/p>\n\n\n\n<p>Retailability is a South African-based group that owns major local retail brands like Edgars and Keedo.<\/p>\n\n\n\n<p>Drieselmann is an experienced senior executive with a demonstrated history of working in blue-chip listed entities and private equity firms.<\/p>\n\n\n\n<p>He is skilled in retail, finance, mergers and acquisitions, and stakeholder relationships.<\/p>\n\n\n\n<p>After completing his Honours in Accounting and Business Management at the University of KwaZulu-Natal in 1999, he did his articles at PwC. Drieselmann is a licenced Chartered Accountant.<\/p>\n\n\n\n<p>In 2002, Drieselmann joined Mr Price Group as a Financial Manager and then became a Planning Manager.<\/p>\n\n\n\n<p>He later joined Edcon, the previous owner of Edgars and one of South Africa\u2019s largest and oldest retailers until its collapse, as the Group Planning Executive.<\/p>\n\n\n\n<p>Drieselmann then became the Financial Director of Makro and later took on the role of CFO at Massmart\u2019s Massdiscounters division, which operated Game and Dionwired in South Africa.<\/p>\n\n\n\n<p>He then took the position of CEO at Retailability in 2015 and has now been at the helm for over a decade.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The interview<\/h2>\n\n\n\n<p>In this interview, Drieselmann begins by unpacking Edgars\u2019 right-sizing strategy that has seen the retailer reduce its footprint by over 20%.<\/p>\n\n\n\n<p>He explains why \u201cbigger is no longer better\u201d and what that means for landlords, investors, and shareholders when it comes to Edgars.<\/p>\n\n\n\n<p>This reduction in its footprint has provided Edgars with massive savings, and Drieselmann explains what message this sends to property groups about retail downsizing.<\/p>\n\n\n\n<p>Drieselmann then turns to Canal Walk as a case study \u2013 where Retailability reduced the size of its Edgars store by 50% \u2013 highlighting the positive impact it has had for the retailer.<\/p>\n\n\n\n<p>Shifting gears, Drieselmann talks about the future of beauty and skincare in the retail sector.<\/p>\n\n\n\n<p>Finally, Drieselmann explains what changes customers and suppliers can expect from Edgars with regards to stability, expansion, and transformation.<\/p>\n\n\n\n<p>Watch the full interview with Norman Drieselmann below.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Business Talk \u2013 Norman Drieselmann on the future of profitable retail in South Africa\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/wbpbRKoaJ4Y?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Retailability CEO Norman Drieselmann is an experienced senior executive with a demonstrated history of working in blue-chip listed entities and private equity firms.<\/p>\n","protected":false},"author":10,"featured_media":853177,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9872],"tags":[15578,19585,4711,15788,24951,18135],"class_list":["post-853175","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","tag-business-talk","tag-business-talk-with-michael-avery","tag-edgars","tag-michael-avery","tag-normal-drieselmann","tag-retailability"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/853175","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=853175"}],"version-history":[{"count":4,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/853175\/revisions"}],"predecessor-version":[{"id":854968,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/853175\/revisions\/854968"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/853177"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=853175"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=853175"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=853175"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}