{"id":854902,"date":"2026-03-28T14:00:00","date_gmt":"2026-03-28T12:00:00","guid":{"rendered":"https:\/\/businesstech.co.za\/news\/?p=854902"},"modified":"2026-03-27T15:37:38","modified_gmt":"2026-03-27T13:37:38","slug":"say-goodbye-to-petrol-stations-as-you-know-them-in-south-africa-2","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/energy\/854902\/say-goodbye-to-petrol-stations-as-you-know-them-in-south-africa-2\/","title":{"rendered":"Say goodbye to petrol stations as you know them in South Africa"},"content":{"rendered":"\n<p>South Africa&#8217;s forecourt sector is undergoing a monumental shift, as consumers gradually shift away from internal combustion engines and see these locations as retail hubs. <\/p>\n\n\n\n<p>According to the latest Forecourt Retail Report 2025\/2026 by Nedbank, declining fuel demand, rising costs, and heightened competition are reshaping the forecourt industry. <\/p>\n\n\n\n<p>Nedbank\u00a0Economist Crystal Huntley said that South Africa&#8217;s economy is showing early signs of recovery. <\/p>\n\n\n\n<p>Lower interest rates, improvements in electricity supply, rail performance and port efficiency support the economy. <\/p>\n\n\n\n<p>Consumer spending is also improving, with GDP growth expected to accelerate in 2025, pointing to a slow but steady recovery. <\/p>\n\n\n\n<p>That said, global risks remain large, especially geopolitical tensions following the US and Israel&#8217;s attacks on Iran, and the Persian nation&#8217;s response of shutting down the Strait of Hormuz.<\/p>\n\n\n\n<p>The strait carries roughly 20% of the global oil supply and has pushed oil prices higher, reintroducing inflationary pressure. <\/p>\n\n\n\n<p>&#8220;Domestic conditions are improving, and consumer activity is recovering, but global risks, particularly oil, continue to pose a major threat to stability,&#8221; she said. <\/p>\n\n\n\n<p>&#8220;While inflation is easing, rising oil prices and a weaker rand could push it above the SARB\u2019s target range, as we saw during the Russia-Ukraine conflict in 2022.&#8221; <\/p>\n\n\n\n<p>Fuel consumption declined by 6.3% in 2024. Even if there is a recovery, consumers remain incredibly price-sensitive, and margins remain tight. <\/p>\n\n\n\n<p>She stressed that forecourt operators should plan for volatility, as price shocks, demand fluctuations, and cautious consumers will continue in the market. <\/p>\n\n\n\n<p>Despite the current volatility, other signs indicate this is not simply a cyclical downturn. <\/p>\n\n\n\n<p>Nicola Allen, Forecourt Analyst at Trade Intelligence, said that long-term behavioural and economic shifts, such as the shift to hybrid working models, are fundamentally reducing demand.<\/p>\n\n\n\n<p>Declining fuel consumption, increasing market saturation and intensifying competition are placing pressure on profitability. <\/p>\n\n\n\n<p>Some forecourts in major metros have seen volume declines of 15 to 20% since the pandemic, with operators effectively \u2018cannibalising\u2019 one another in an already-constrained market.<\/p>\n\n\n\n<p>Other challenges include rising operational costs, unregulated competition from informal retailers, and illicit fuel trading, which are further eroding margins. <\/p>\n\n\n\n<p>Due to these challenges, convenience retail has emerged as the key growth driver. The segment contributes 15% to South Africa\u2019s FMCG primary convenience channel. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">A major shift coming<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a  data-lightbox=\"post-image\" href=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2025\/02\/Nedbank.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2025\/02\/Nedbank-1024x576.jpg\" alt=\"\" class=\"wp-image-812747\" srcset=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2025\/02\/Nedbank-1024x576.jpg 1024w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2025\/02\/Nedbank-300x169.jpg 300w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2025\/02\/Nedbank-768x432.jpg 768w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2025\/02\/Nedbank.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure><\/div>\n\n\n<p>While fuel sales declined, the experts said that rising convenience sales have helped stabilise overall forecourt income, with revenue per litre continuing to increase.<\/p>\n\n\n\n<p>&#8220;Forecourt stores are no longer just an add-on to fuel \u2013 they are becoming a central pillar of the business,&#8221; said Allen. &#8220;For many operators, they represent the most viable path to sustained growth.&#8221;<\/p>\n\n\n\n<p>Research showed that forecourt stores are becoming a credible destination, with 46% of shoppers not even purchasing fuel. <\/p>\n\n\n\n<p>One in five consumers also see forecourts as a destination rather than a stopgap, especially younger, late-night, and township consumers.<\/p>\n\n\n\n<p>While convenience remains the core appeal, forecourts are increasingly competing with supermarkets, quick-service restaurants, and delivery platforms. <\/p>\n\n\n\n<p>The stations have a clear edge for on-the-go missions like snacks, meals, and travel essentials, even if the perception of higher prices remains a key barrier for some. <\/p>\n\n\n\n<p>Forecourt operators are increasingly investing in partnerships, food services, and customer experience, with collaborations with major restaurants and quick-service restaurant brands. <\/p>\n\n\n\n<p>With expanded food offerings, including barista coffee and hot meals, retail is becoming central to driving footfall and profitability.<\/p>\n\n\n\n<p>Loyalty programmes are also playing an important role in retaining customers, while banks and fuel retailers are using partnerships and rewards programmes to influence where motorists refuel.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Goodbye to fuel <\/strong><\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a  data-lightbox=\"post-image\" href=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2024\/08\/Eskom-electrict-vehicle.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2024\/08\/Eskom-electrict-vehicle-1024x576.jpg\" alt=\"\" class=\"wp-image-787946\" srcset=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2024\/08\/Eskom-electrict-vehicle-1024x576.jpg 1024w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2024\/08\/Eskom-electrict-vehicle-300x169.jpg 300w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2024\/08\/Eskom-electrict-vehicle-768x432.jpg 768w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2024\/08\/Eskom-electrict-vehicle.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure><\/div>\n\n\n<p>The forecourt area is also expected to evolve, as electric vehicle sales more than doubled in 2024. <\/p>\n\n\n\n<p>Although they hold only a small share of the market, they are expected to grow as near-term constraints ease. <\/p>\n\n\n\n<p>While fuel will remain a key revenue driver in the short term, its contribution is expected to decline, with forecourts moving from convenience retail to alternative energy gaining importance. <\/p>\n\n\n\n<p>&#8220;The forecourt of the future will be defined by diversification,&#8221; said Karen Keylock, National Retail Franchising Manager at\u00a0Nedbank\u00a0Commercial Banking. <\/p>\n\n\n\n<p>&#8220;As fuel volumes come under pressure, growth in convenience retail, strategic partnerships, and technology is creating new pathways to sustainable profitability.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>South Africa&#8217;s forecourt industry is set for a massive change, as motorists decreasingly use petrol and diesel. <\/p>\n","protected":false},"author":95,"featured_media":850518,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9874],"tags":[1799],"class_list":["post-854902","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-energy","tag-nedbank"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/854902","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/95"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=854902"}],"version-history":[{"count":2,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/854902\/revisions"}],"predecessor-version":[{"id":854918,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/854902\/revisions\/854918"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/850518"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=854902"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=854902"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=854902"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}