{"id":855733,"date":"2026-04-04T13:00:00","date_gmt":"2026-04-04T11:00:00","guid":{"rendered":"https:\/\/businesstech.co.za\/news\/?p=855733"},"modified":"2026-04-02T18:54:20","modified_gmt":"2026-04-02T16:54:20","slug":"south-africans-withdrawing-millions-of-rands-from-their-pension-funds","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/business\/855733\/south-africans-withdrawing-millions-of-rands-from-their-pension-funds\/","title":{"rendered":"South Africans withdrawing millions of rands from their pension funds"},"content":{"rendered":"\n<p>JSE-listed financial services group Alexforbes recently announced that it has processed and paid more than one million savings pot withdrawal claims since 2024, when the two-pot retirement system was introduced in South Africa.<\/p>\n\n\n\n<p>The average amount claimed from each savings pot withdrawal is over R14,000, and the average turnaround time for each payment is five business days.<\/p>\n\n\n\n<p>The group recorded more than R3.6 billion that was paid to the South African Revenue Service (SARS) on behalf of members.<\/p>\n\n\n\n<p>Alexforbes revealed claims data, which indicates that many members are using the savings pot repeatedly across tax years. They reported that 67% of members who claimed in the 2025 tax year also submitted claims in 2026.<\/p>\n\n\n\n<p>Additionally, they revealed 38% of members who claimed in the 2026 tax year have already submitted claims in the first month of the 2027 tax year.<\/p>\n\n\n\n<p>More data suggests that 31% of members who submitted claims in the 2025 tax year have made withdrawals in the past three years.<\/p>\n\n\n\n<p>The group said the trends highlight a strong awareness and understanding of the two-pot system by members, which shows an increase in retirement fund members wishing to access cash regularly.<\/p>\n\n\n\n<p>&#8220;The two\u2011pot system represents one of the most significant shifts in South Africa\u2019s retirement landscape in decades,\u201d said&nbsp;Alexforbes Corporate Head of Solutions Enhancement Vickie Lange.<\/p>\n\n\n\n<p>&#8220;From day one, our priority has been to ensure that vested, savings and retirement pots operate reliably for members, both at scale today and sustainably into the future.&#8221;<\/p>\n\n\n\n<p>Lange said that although Alexforbes had introduced administrative complexity, it also maintained service levels across the business in spite of the increased claims of savings pots.<\/p>\n\n\n\n<p>Retirement savings pots are growing, as members are required to maintain their retirement pots for the long term.<\/p>\n\n\n\n<p>Lange said this is different from the previous system before the two-pot, where members had withdrawn their full retirement savings when changing jobs.<\/p>\n\n\n\n<p>&#8220;Over time, this is expected to lead to improved retirement outcomes,\u201d Lange said. <\/p>\n\n\n\n<p>&#8220;The combination of limited accessibility through the savings pot and compulsory long\u2011term accumulation through the retirement pot strikes an important balance for South Africa\u2019s retirement fund members,&#8221; she said.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Alexforbes savings pots<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><a  data-lightbox=\"post-image\" href=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2026\/04\/Untitled-design-28.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2026\/04\/Untitled-design-28-1024x576.png\" alt=\"\" class=\"wp-image-855810\" srcset=\"https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2026\/04\/Untitled-design-28-1024x576.png 1024w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2026\/04\/Untitled-design-28-300x169.png 300w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2026\/04\/Untitled-design-28-768x432.png 768w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2026\/04\/Untitled-design-28-1536x864.png 1536w, https:\/\/businesstech.co.za\/news\/wp-content\/uploads\/2026\/04\/Untitled-design-28.png 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p>In September 2024, Alexforbes implemented a two-pot retirement fund system. <\/p>\n\n\n\n<p>&#8220;If you were in a provident fund and 55 or older on 1 March 2021, and have stayed in the same provident fund since then, you have special options,&#8221; the group said.<\/p>\n\n\n\n<p>The group provided assistance with understanding the change through the following options:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access to financial advisors for personal guidance.<\/li>\n\n\n\n<li>Retirement seminars for expert advice as you approach and enter retirement.<\/li>\n\n\n\n<li>An online hub with detailed information about the two-pot system and your options.<\/li>\n<\/ul>\n\n\n\n<p>South African members had a year to join the two-pot system, between September 2024 and September 2025.<\/p>\n\n\n\n<p>If a person chose to opt in to the system, future contributions would be divided between a savings pot and a retirement pot, with current funds remaining in the vested pot.<\/p>\n\n\n\n<p>The two options were recorded as follows by Alexforbes:<\/p>\n\n\n\n<p><strong>Option 1: Don\u2019t Opt-In<\/strong><br>(Stay the Same)<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If you don&#8217;t opt in, nothing changes.<\/li>\n<\/ul>\n\n\n\n<p><strong>Option 2: Opt-In<\/strong><br>(Two-Pot System Applies)<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A portion of your vested funds (seed capital) will move to the savings pot.<\/li>\n\n\n\n<li>Seed capital&nbsp;is 10% of your fund credit (max R30 000), calculated at 31 August 2024.<\/li>\n\n\n\n<li>You can withdraw from your savings pot once every tax year (minimum R2,000). Taxes and fees apply, and withdrawals reduce the cash amount available on your retirement.<\/li>\n<\/ul>\n\n\n\n<p>If a person opted in to the two-pot system, two-thirds (67%) of new savings would go to the retirement pot, while one-third (33%) of new savings would go to the savings pot.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>JSE-listed financial services group Alexforbes recently announced that it has processed and paid more than one million savings pot withdrawal claims since 2024 when the two-pot retirement system was introduced in South Africa.<\/p>\n","protected":false},"author":127,"featured_media":855863,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9872],"tags":[16778,25131],"class_list":["post-855733","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","tag-alexforbes","tag-savings-pots"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/855733","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/127"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=855733"}],"version-history":[{"count":6,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/855733\/revisions"}],"predecessor-version":[{"id":855871,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/855733\/revisions\/855871"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/855863"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=855733"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=855733"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=855733"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}