{"id":859752,"date":"2026-05-08T15:45:00","date_gmt":"2026-05-08T13:45:00","guid":{"rendered":"https:\/\/businesstech.co.za\/news\/?p=859752"},"modified":"2026-05-08T15:32:07","modified_gmt":"2026-05-08T13:32:07","slug":"business-talk-ppo-md-willie-du-preez-discusses-how-bpo-is-changing-the-retail-and-logistics-space-in-south-africa","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/business\/859752\/business-talk-ppo-md-willie-du-preez-discusses-how-bpo-is-changing-the-retail-and-logistics-space-in-south-africa\/","title":{"rendered":"Business Talk \u2014 PPO MD Willie du Preez discusses how BPO is changing the retail and logistics space in South Africa"},"content":{"rendered":"\n<p>In this Business Talk with Michael Avery interview, Willie du Preez discusses how BPO is transforming retail and logistics processes in South Africa.<\/p>\n\n\n\n<p>Du Preez is the Managing Director at Programmed Process Outsourcing (PPO) and boasts over 13 years of experience in designing executive-level productivity strategies.<\/p>\n\n\n\n<p>As the Managing Director at PPO, du Preez leads the design and delivery of solutions which help organisations enhance operational performance, reduce risk, and focus on strategic priorities.<\/p>\n\n\n\n<p>Prior to joining PPO, he held multiple other notable management roles where he refined his leadership skills.<\/p>\n\n\n\n<p>This includes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>CSG Resourcing \u2013 <strong>Chief Executive Officer<\/strong><\/li>\n\n\n\n<li>BDM Staffing \u2013 <strong>Chief Executive Officer<\/strong><\/li>\n\n\n\n<li>Capital Africa \u2013 <strong>Operations Executive<\/strong><\/li>\n\n\n\n<li>Capital South Africa \u2013 <strong>General Manager<\/strong><\/li>\n\n\n\n<li>Pioneer Foods \u2013 <strong>Bakery Manager<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Du Preez holds a Bachelor of Commerce from the University of South Africa.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The interview<\/h2>\n\n\n\n<p>In this Business Talk interview, du Preez provides a brief overview of what BPO is and why retailers or warehouse managers should embrace it over just hiring new employees.<\/p>\n\n\n\n<p>Du Preez outlines the biggest cost leaks of in-house models and reveals how BPOs help retailers and warehouse operators scale their operations up and down during peak and non-peak periods.<\/p>\n\n\n\n<p>He also explains why BPO is superior to TES models and shares a few examples of cases where PPO has helped its clients manage peak periods through its BPO offerings.<\/p>\n\n\n\n<p>Du Preez concludes the interview by highlighting how a company can identify the right BPO provider for its needs.<\/p>\n\n\n\n<p>Watch the interview with Willie du Preez below.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Business Talk - Willie du Preez on how BPO is transforming retail and logistics performance\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/EduHrUH39p8?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Willie du Preez is a veteran of the finance industry with over 13 years of experience in designing executive-level productivity strategies.<\/p>\n","protected":false},"author":10,"featured_media":859758,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9872],"tags":[3614,1830,15578,19585,25361,25360,25359],"class_list":["post-859752","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","tag-bpo","tag-business-process-outsourcing","tag-business-talk","tag-business-talk-with-michael-avery","tag-ppo","tag-programmed-process-outsourcing","tag-willie-du-preez"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/859752","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=859752"}],"version-history":[{"count":3,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/859752\/revisions"}],"predecessor-version":[{"id":859975,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/859752\/revisions\/859975"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/859758"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=859752"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=859752"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=859752"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}