{"id":865276,"date":"2026-07-03T08:50:11","date_gmt":"2026-07-03T06:50:11","guid":{"rendered":"https:\/\/businesstech.co.za\/news\/?p=865276"},"modified":"2026-07-03T08:50:14","modified_gmt":"2026-07-03T06:50:14","slug":"why-south-african-employers-should-pay-attention-to-the-hidden-costs-of-unpaid-work","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/industry-news\/865276\/why-south-african-employers-should-pay-attention-to-the-hidden-costs-of-unpaid-work\/","title":{"rendered":"Why South African employers should pay attention to the hidden costs of unpaid work"},"content":{"rendered":"\n<p>South African employers are operating in a workplace where motivation, ambition and pressure often overlap.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/info.adp.com\/international-payroll-solutions?utm_source=BusinessTech&amp;utm_medium=Article&amp;utm_term=July+2026\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Click here to learn more about ADP.<\/strong><\/a><\/li>\n<\/ul>\n\n\n\n<p>According to&nbsp;<a href=\"https:\/\/info.adp.com\/people-at-work-emerging-2026?utm_source=BusinessTech&amp;utm_medium=Article&amp;utm_term=July+2026\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>ADP Research\u2019s <em>People at Work 2026<\/em><\/strong><\/a>: <em>A Global Workforce View<\/em>, unpaid work remains a major global workforce issue, with many employees regularly putting in additional hours beyond their contracted time.<\/p>\n\n\n\n<p>The research, which surveyed more than 39,000 working adults across 36 markets, found that 62% of workers globally put in up to five hours of unpaid work each week. <\/p>\n\n\n\n<p>A further 26% work between six and 15 unpaid hours, while 12% report working 16 or more unpaid hours per week.<\/p>\n\n\n\n<p>For employers, this creates a complex challenge.<\/p>\n\n\n\n<p>On the one hand, workers who put in the highest number of unpaid hours are often highly engaged and more likely to find meaning in their work. <\/p>\n\n\n\n<p>This suggests that extra effort can come from commitment, purpose and a desire to contribute.<\/p>\n\n\n\n<p>However, ADP Research also highlights the downside. <\/p>\n\n\n\n<p>Higher levels of unpaid work are linked to increased stress, lower productivity, and a greater likelihood that employees may look for another job.<\/p>\n\n\n\n<p>This makes unpaid work a critical issue for South African businesses to monitor.<\/p>\n\n\n\n<p>In the Middle East and Africa region, the report shows that unpaid overtime is particularly notable, with 18% of workers reporting 16 or more unpaid hours per week. <\/p>\n\n\n\n<p>For South African employers, this raises important questions about workload balance, employee wellbeing and long-term retention.<\/p>\n\n\n\n<p>The message is clear: \u201cfree\u201d labour is not truly free.<\/p>\n\n\n\n<p>When employees consistently work beyond their paid hours, businesses may benefit in the short term. But over time, the hidden costs can become significant. <\/p>\n\n\n\n<p>Burnout, disengagement, reduced productivity and higher turnover can all affect business performance.<\/p>\n\n\n\n<p>Employers that want to build resilient, high-performing teams should focus on creating a culture where extra effort is recognised, workloads are realistic, and employees feel supported.<\/p>\n\n\n\n<p>This means giving managers the tools to identify pressure points, encouraging open conversations about workload, and ensuring that productivity is not built on unsustainable working patterns.<\/p>\n\n\n\n<p>South African workers have already shown strong levels of engagement and ambition. <\/p>\n\n\n\n<p>The opportunity for employers is to protect that energy by making sure hard work does not quietly become unpaid overwork.<\/p>\n\n\n\n<p>For businesses looking to retain talent and improve performance, addressing the hidden costs of unpaid work should be a priority.<\/p>\n\n\n\n<p><a href=\"https:\/\/info.adp.com\/international-payroll-solutions.?utm_source=BusinessTech&amp;utm_medium=Article&amp;utm_term=July+2026\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"https:\/\/info.adp.com\/international-payroll-solutions?utm_source=BusinessTech&amp;utm_medium=Article&amp;utm_term=July+2026\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Click here to learn more about ADP.<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>According to \u00a0ADP Research\u2019s People at Work 2026: A Global Workforce View, unpaid work remains a major global workforce issue, with many employees regularly putting in additional hours beyond their contracted time.<\/p>\n","protected":false},"author":57,"featured_media":865279,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10459],"tags":[17745,25709,25712,19709,25711],"class_list":["post-865276","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-industry-news","tag-adp","tag-adp-resaerch","tag-adp-researchs-people-at-work-2026","tag-employer","tag-unpaid-work"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/865276","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/57"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=865276"}],"version-history":[{"count":3,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/865276\/revisions"}],"predecessor-version":[{"id":865363,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/865276\/revisions\/865363"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/865279"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=865276"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=865276"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=865276"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}