{"id":866453,"date":"2026-07-16T10:00:00","date_gmt":"2026-07-16T08:00:00","guid":{"rendered":"https:\/\/businesstech.co.za\/news\/?p=866453"},"modified":"2026-07-16T08:48:30","modified_gmt":"2026-07-16T06:48:30","slug":"business-talk-cliffe-dekker-hofmeyr-coo-phetheni-nkuna-discusses-how-legal-firms-in-africa-are-adapting-to-market-pressures","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/trending\/866453\/business-talk-cliffe-dekker-hofmeyr-coo-phetheni-nkuna-discusses-how-legal-firms-in-africa-are-adapting-to-market-pressures\/","title":{"rendered":"Business Talk &#8211; Cliffe Dekker Hofmeyr COO Phetheni Nkuna discusses how legal firms in Africa are adapting to market pressures"},"content":{"rendered":"\n<p>In this Business Talk with Michael Avery interview, Phetheni Nkuna discusses how legal firms in Africa are evolving to meet new needs.<\/p>\n\n\n\n<p>Nkuna is the Chief Operating Officer at Cliffe Dekker Hofmeyr (CDH) and has worked at the company for over six years.<\/p>\n\n\n\n<p>In her current role, she leverages her expertise in employment law to guide operational strategies and drive organisational growth.<\/p>\n\n\n\n<p>Prior to being appointed COO, Nkuna served as the Director for Employment Law at CDH.<\/p>\n\n\n\n<p>Her experience from holding this role have proven to be instrumental in the execution of her current duties.<\/p>\n\n\n\n<p>Nkuna holds an MBA and a Postgraduate diploma in General Management from the GIBS Business School.<\/p>\n\n\n\n<p>She also holds a Master of Laws (LLM) in Labour Law and has completed a Programme in Advanced Law from the University of Pretoria.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The interview<\/h2>\n\n\n\n<p>In this Business Talk interview, Nkuna discusses the biggest operational pressures law firms are facing in emerging markets and where inefficiencies typically emerge in professional organisations.<\/p>\n\n\n\n<p>Nkuna shares whether she thinks the legal sector has been slow or fast in adapting to new pressures and unpacks how CDH is meeting the newest client requirements.<\/p>\n\n\n\n<p>She also outlines where she sees economic activity in Africa translating most clearly into demand for legal services.<\/p>\n\n\n\n<p>Nkuna concludes the interview by offering her outlook on what she believes will define a successful Pan-African law firm that can scale sustainably.<\/p>\n\n\n\n<p>Watch the interview with Phetheni Nkuna below.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Business Talk - Phetheni Nkuna on operational excellence in African legal services\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/E4uC-PY3LEI?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Nkuna is the Chief Operating Officer at Cliffe Dekker Hofmeyr and is playing an instrumental role in guiding its operational strategies in employment law.<\/p>\n","protected":false},"author":10,"featured_media":866454,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"posted","_sma_x_autopost_error":"","_sma_x_post_id":"2077664797810626589","_sma_x_attempts":1,"footnotes":""},"categories":[1],"tags":[15578,11745,25834],"class_list":["post-866453","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-trending","tag-business-talk","tag-cdh","tag-phetheni-nkuna"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/866453","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=866453"}],"version-history":[{"count":2,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/866453\/revisions"}],"predecessor-version":[{"id":866456,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/866453\/revisions\/866456"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/866454"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=866453"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=866453"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=866453"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}