{"id":868478,"date":"2026-08-03T10:45:41","date_gmt":"2026-08-03T08:45:41","guid":{"rendered":"https:\/\/businesstech.co.za\/news\/?p=868478"},"modified":"2026-08-03T10:45:44","modified_gmt":"2026-08-03T08:45:44","slug":"business-talk-libertys-clyde-parsons-discusses-how-ai-is-driving-insurance-innovation-in-south-africa","status":"publish","type":"post","link":"https:\/\/businesstech.co.za\/news\/finance\/868478\/business-talk-libertys-clyde-parsons-discusses-how-ai-is-driving-insurance-innovation-in-south-africa\/","title":{"rendered":"Business Talk \u2013 Liberty\u2019s Clyde Parsons discusses how AI is driving insurance innovation in South Africa"},"content":{"rendered":"\n<p>In this Business Talk with Michael Avery interview, Clyde Parsons discusses innovation within the insurance sector.<\/p>\n\n\n\n<p>Parsons is the Head of Innovation at Liberty and has worked in the financial sector for many years, serving as an actuary and insurance business leader.<\/p>\n\n\n\n<p>In his current role as Head of Innovation at Liberty, Parsons brings to the table his extensive expertise in life insurance, product development, and income protection.<\/p>\n\n\n\n<p>Leveraging his experience, he focuses on developing client-centred solutions that reflect the evolving financial needs and expectations of Liberty\u2019s clients.<\/p>\n\n\n\n<p>Along with his work at Liberty, Parsons is also a respected industry commentator on the role of insurance in strengthening financial resilience and supporting individuals, families, and businesses during periods of economic change.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The interview<\/h2>\n\n\n\n<p>In this Business Talk interview, Parsons unpacks what innovation looks like in the context of insurance, and explains how innovation will help bridge the persistent insurance protection gap in South Africa.<\/p>\n\n\n\n<p>Parsons notes the role of AI in the evolution of insurance and how financial advisors&#8217; roles have consequently changed.<\/p>\n\n\n\n<p>He also outlines how established insurers can innovate while maintaining the trust of clients with concerns about data privacy and responsible AI use.<\/p>\n\n\n\n<p>Parsons concludes the interview by sharing what he considers the greatest opportunity for innovation in South African insurance.<\/p>\n\n\n\n<p>Watch the interview with Clyde Parsons below.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Business Talk - Clyde Parsons on AI, insurance innovation, and financial advice\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/Q0gyWzzk2UU?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Clyde Parsons has spent many years in the financial sector working to build client-focused solutions that meet emerging financial demands.<\/p>\n","protected":false},"author":10,"featured_media":868479,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"posted","_sma_x_autopost_error":"","_sma_x_post_id":"2084199090758246853","_sma_facebook_post_id":"191437357620492_2165317807621952","_sma_instagram_post_id":"18125982451778473","_sma_x_attempts":1,"footnotes":""},"categories":[11121],"tags":[8556,15508,26017,4023,11236,11127],"class_list":["post-868478","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-finance","tag-ai","tag-businesstalk","tag-clyde-parsons","tag-insurance","tag-interview","tag-liberty"],"_links":{"self":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/868478","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/comments?post=868478"}],"version-history":[{"count":2,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/868478\/revisions"}],"predecessor-version":[{"id":868481,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/posts\/868478\/revisions\/868481"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media\/868479"}],"wp:attachment":[{"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/media?parent=868478"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/categories?post=868478"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstech.co.za\/news\/wp-json\/wp\/v2\/tags?post=868478"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}