Telecommunications

Telkom uncapped ADSL prices cut

Staff Writer

 ·31 Oct 2013

Telkom has announced new Internet speed upgrades for existing consumer and business customers following the recently announced ADSL speed increases for all internet service providers.

In a press release issued Thursday (31 October 2013), Manelisa Mavuso, MD of consumer services and retail at Telkom, said: “Effectively, we are doubling the entry level DSL speeds in the market. The increased speeds allow for improved video streaming, online gaming and video conferencing by reducing buffering and latency.”

Telkom said that these improvements are part of the company’s network transformation programme and a more aggressive positioning of our retail ISP.

The latest announcement follows the evolution of capped services to Softcap, promotions on social media, gaming and movie packages and differentiation of business and home usage products.

“Telkom Internet is revising its data usage offers, especially on its uncapped products, to be in-line with the improved DSL portfolio,” Telkom said.

Telkom Internet customers who are currently on the SoftCap package will benefit from a double speed upgrade at no extra cost.

“The improved quality of experience does come with nominal fee adjustments, for uncapped users,” the group said.

“Depending on the specific package, there will either be an increase or a decrease in your overall monthly fee,” Mavuso said.

“Where there is an increase, it is important to note that this is far less than the actual value that customers are getting at the end of the day.”

“For existing DSL customers, upgrades start from November 2013 until early 2014, while for business uncapped deals: “uncapped business internet is prioritised during office hours,” Telkom said.

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