FNB eyes new customers through banking app
FNB says that non-FNB customers can now use its banking app to perform transactions, with the addition of eWallet to the app suite of services.
The bank says that eWallet users now have access to the FNB Banking App to perform transactions including the buying prepaid airtime, data, prepaid electricity and sending money.
It notes that eWallet users can also make payments to any SA bank account or make selected bill payments.
FNB says its move is a strategic one, as it aims to attract non-FNB customers through unique features available on the FNB App, which already has more than 400,000 active users.
“FNB customers can use the eWallet to make quick prepaid purchases, withdrawals and payments, including Geo Payments, without the need to login,” said Farren Roper, head of FNB Connect ISP and Business Operations.
“The eWallet service on the app and also for existing eWallet users is akin to carrying a real wallet around in their pocket. The eWallet sits outside of login so payments have never been this easy or quick,” Roper added.
FNB eWallet users will need to download the FNB Banking App to access the enhanced eWallet suite of services. In addition, existing FNB customers will have their eWallet balances automatically updated on the App.
“When we launched Geo Payments in May 2012 we indicated that this was the beginning of a new person-to-person payment ecosystem. Non-FNB customers can now also use eWallet on the App to make Geo Payments, whereas previously, they could only receive Geo Payments.
The fact that non- FNB customer can now also make Geo Payments means that we are moving even closer to an open ecosystem, which is quite a significant development in the contactless payments space,” Roper said.
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