Here are all the bank branches where you can get your Smart ID and passport in South Africa

FNB and the Department of Home Affairs (DHA) have extended Smart ID and passport collection points to KwaZulu-Natal.

FNB customers in the province can now apply via the Department of Home Affairs’ online booking system and are be able to collect their Smart IDs and passports at FNB’s Cornubia branch.

The Cornubia branch is the third FNB branch outside of Gauteng to offer the service.

The service is now available across seven FNB branches, including Merchant Place (Gauteng), Centurion Lifestyle (Gauteng), Lynnwood (Gauteng), Greenpoint (Western Cape), Burgersfort (Limpopo), The Glen (Gauteng) and now Cornubia (KwaZulu-Natal).

The booking process for ID and passport documents is facilitated through eChannel, a Home Affairs online booking portal that captures the applicant’s personal details.

Once the application has been processed online, the customer can schedule a booking to visit one of the designated branches for fingerprint verification.

The final stage is an SMS confirmation notifying the applicant that the document is ready for collection.

“We remain committed to our partnership with the Department of Home Affairs and our ambition to expand this service nationally for all our customers to experience. We will be prioritising on rolling out this service to other provinces in the near future,” FNB said.


Branches

All of South Africa’s biggest banks – with the exception of Capitec – offer the E-Home Affairs service at a handful of their branches.

Absa, FNB, Nedbank, and Standard Bank have had multiple branches supporting the service for several years. Discovery Bank and Investec Bank recently started participating in the programme with one branch each.

The tables below show all of the bank branches where you can book appointments to capture biometric data for your smart ID and passport application, and collect your documents when they are ready.

Absa

Branch City Address
Absa Centurion Lifestyle Centre Pretoria, Gauteng Centurion Lifestyle Centre, c/o Old Johannesburg Road & Lenchen Ave
Absa Sandton City Sandton, Gauteng c/o Rivonia Road & 5th Street, Sandton
Absa Towers Johannesburg, Gauteng 160 Main Street, Johannesburg
Absa Greenacres Port Elizabeth, Eastern Cape Greenacres Shopping Centre, 1 Ring Rd
Absa Key West Krugersdorp, Gauteng Shop 80, Key West Shopping Centre, c/o Paardekraal Drive & Viljoen Street

Discovery

Branch City Address
Discovery Bank Sandton Sandton, Johannesburg 1 Discovery Place, c/o Rivonia Road & Katherine Street, Sandton

FNB

Branch City Address
FNB Burgersfort Burgersfort, Limpopo Shop 55 Twin City Complex, Dirk Winterbach Street
FNB Centurion Lifestyle Centurion, Gauteng Centurion Lifestyle Centre, c/o Old Johannesburg Road & Lenchen Ave
FNB Lynnwood Pretoria, Gauteng Shop 4, upper level, Cnr Simon Vermooten & Lynnwood Road, Equestria
FNB Merchant Place Johannesburg, Gauteng 4 Merchant Place, Cnr Rivonia Road & Fredman Drive
FNB Portside Cape Town, Western Cape 5 Buitengracht St, Portside Building
FNB The Glen Johannesburg, Gauteng Shop U2, The Glen Shopping Centre, Glenvista, Johannesburg
FNB Cornubia Durban, KZN Shop u56, Cornubia Boulevard

Investec

Branch City Address
Investec Bank Sandton Sandton, Johannesburg 100 Grayston Drive, Sandown

Nedbank

Branch City Address
Nedbank Arcadia Pretoria, Gauteng c/o Steve Biko & Madiba Street
Nedbank Sandown Sandton, Gauteng Shop L05 Block I Lower Ground, c/o Rivonia Rd & Maude St
Nedbank Constantia Kloof Roodepoort, Gauteng 18 Constantia Boulevard, Constantia Kloof
Nedbank St George’s Mall Cape Town, Western Cape Shop 3 Atterbury House, St Georges Mall, Long Market St
Nedbank Nelspruit Crossing Mbombela, Mpumalanga Shop 65 The Crossing Shopping Centre, c/o Madiba & Samora Machel Drives, Nelspruit

Standard Bank

Branch City Address
Standard Bank Centurion Pretoria, Gauteng c/o Hendrik Verwoerd & South Street
Standard Bank Killarney Mall Johannesburg, Gauteng Killarney Mall, 60 Riviera Road, Houghton
Standard Bank Simmonds Street Johannesburg, Gauteng 5 Simmonds Street
Standard Bank Canal Walk Cape Town, Western Cape Shop 599 Upper Level, Canal Walk Shopping Centre, Century City
Standard Bank Jubilee Mall Hammanskraal, Gauteng Shop 47 Jubilee Mall, c/o Jubilee Road D154 and Harry Gwala Road D2757
Standard Bank Kingsmead Durban, KZN Standard Bank Centre, 1 Kingsmead Way, Stamford Hill
Standard Bank Newton Park Port Elizabeth, Eastern Cape 1 Pickering Street, Newton Park
Standard Bank Promenade Mall Cape Town, Western Cape Road Shop 73-75 Promenade Mall Beacon Valley, c/o AZ Berman Road & Morgenster Road

Read: Home Affairs extends visas in South Africa – what you should know

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Here are all the bank branches where you can get your Smart ID and passport in South Africa