6 features coming to FNB – including free Starbucks and ‘eBucks games’

 ·4 Apr 2022

FNB has launched several new features for its eBucks and banking programmes as part of a growing push towards offering ‘lifestyle solutions’.

In a presentation on Monday (4 April), FNB said some of the notable changes include

  • Starbucks: Customers can recharge with a complimentary coffee weekly on FNB.
  • Udemy: giving FNB customers affordable access to hundreds of online courses.
  • GuardMe: a medical and personal armed response service at a tap of a button on the FNB App.
  • eBucks games: a world of ad-free games with no monthly subscription.
  • FNB Connect ‘Hero Device Deals’: High end smartphones, laptops and iPads from Apple, Samsung and Lenovo at a price point that is cheaper than buying from retail stores.
  • SLOW lounge: FNB announces the official acquisition of the SLOW Lounges.

“Our expanded lifestyle solutions demonstrate our commitment to delivering contextual innovations to our customers via our trusted digital platform. In keeping with our status of providing customers with the best value-added services in financial services, we are once again shifting into high gear in our efforts to offer customers exponential help, said FNB chief executive Jacques Celliers.

“We are delighted to have like-minded partners as we are significantly scaling our unique ability to enable customers to manage both the financial and lifestyle facets of their lives by using the power of our integrated platform.”

The changes are outlined in more detail below.

Starbucks: Recharge with a free Starbucks coffee on FNB

Individual customers of FNB and RMB Private Bank can now recharge with a complimentary coffee or hot beverage of their choice once a week up to R37

Customers can unlock this benefit by doing five FNB Pay (including Apple Pay/Samsung Pay/FitBit Pay/Garmin Pay) or virtual card transactions on a weekly basis.

“Customers get their coffees by redeeming their complimentary voucher using the FNB and RMB Bank App and scanning the voucher at the till when visiting any Starbucks location nationwide.

“Customers can access these vouchers and view the relevant qualifying criteria when selecting “My Benefits” within the eBucks icon on the FNB and RMB Private Bank App.”

Udemy: Learn anytime and anywhere with Udemy courses and pay only a R50 activation fee upon enrolment.

FNB and Udemy have curated a world-class library of 400 online learning and self-development courses including finance, IT, marketing, personal development, and teaching.

eBucks members can enrol in up to six courses per year for a discounted activation fee of only R50 per course with no course fee.


FNB and RMB Private Bank customers now have access to GuardMe, a 24-hour personal security service.

Customers can register to access to 250 armed-response service providers, 2,500 armed-response vehicles, and over 5,000 armed-response personnel via the FNB or RMB Private Bank App.

“Customers can use the FNB or RMB Private Bank App to activate a distress panic button in an emergency without logging in. This service is free for the first three months and thereafter R19.90 per month per user,” the bank said.

“Customers can sign up additional family members and friends as they choose.  Additionally, customers can get up to 100% of their subscription fees back in eBucks every month (limited to six members).”

eBucks games

eBucks games provides customers with access to a secure and safe mobile gaming platform that contains no advertisements or pop-ups, customers can add other members to their profile regardless of whether they bank with FNB or RMB Private Bank. Customers can access these games using almost any device, the bank said.

“There are no monthly subscription fees and a large selection of both free and paid games. Customers can also play alone or challenge other players to tournaments, with prizes worth up to R250.000 in the latest gaming consoles, airline tickets, and vouchers.”

FNB Connect deals

FNB Connect has announcednew Hero device Deals to help customers stay connected for less and assist with their home, education, business, or work-related needs.

The 24-month deals will come in cheaper than purchasing listed devices at cash price at any of the retail stores and will include data, airtime and SMSes, the bank said.

Some of the notable monthly contract deals include:

  • The latest Samsung A32 smartphone from R149 per month;
  • R89 per month for a Lenovo M10 tablet, including earphones andcover;
  • Apple iPad 9 10.2 at R199 per month;
  • Lenovo IdeaPad 3 at R279 + backpack, mouse, and Office 365.


FNB has officially announced the acquisition of SLOW Lounge Business after receiving all necessary regulatory approvals.

Apart from flight discounts that customers receive, they also get additional SLOW Lounge visits when booking their flights via the FNB or RMB Private Bank App.

The lounges can be found in the OR Tambo, Lanseria, King Shaka, and Cape Town International airports.

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