Lauren Wortmann is the head of applications in Southern Africa for Dimension Data.
Wortmann has worked at the information technology services company for more than a decade, having joined as a marketing manager in 2009.
She is a highly experienced digital professional having worked as a GM for digital advisory and a solutions executive.
Wortmann is passionate about how digital transformation can help businesses unlock value. In this Business Talk episode, she runs through recent research conducted by the company’s parent, Japanese tech firm NTT, showing the discord between business leaders and employees on the future of work.
She identifies the weak points in the current workplace dynamic that are affecting delivery and customer service.
Wortman provides insight into the state of employee wellbeing in South Africa and the impact of a hybrid approach on work-life balance and provides some idea of what the future of the modern workplace looks like and how it will impact local businesses.
The full interview with Lauren Wortmann is embedded below. Find all the Business Talk – Owning it with Sage interviews here.