Westcon-Comstor Southern Africa, a value-added technology distributor of category-leading solutions in Security, Collaboration, Networking, Cloud and Data Centre, has been appointed a Tier 2 Microsoft Cloud Solution Provider (CSP).
“The addition of the Microsoft CSP programme to the Westcon-Comstor Cloud Solutions Practice enables our customers to own the end-to-end engagement of their clients’ Microsoft cloud solutions,” says Dan Connolly, senior vice president and general manager, Westcon-Comstor Cloud Solutions Practice.
“By being able to directly provision, bill and support Microsoft Cloud Services, our local partners have deeper insight into the trends taking shape within their accounts.”
“We believe that the appointment as a local CSP will enable us to further our provision of a host of value-added Microsoft services to our resellers,” states Leane Hannigan, director of Cloud Solutions at Westcon-Comstor Southern Africa.
“This enable us to help them accelerate the cloud journey of their customers and sets us apart from other distributors in the region.”
Through the Microsoft CSP programme Westcon-Comstor will work directly with resellers to set the prices of product, negotiate the terms of procurement and bill customers locally.
Key to the success of CSP is the ability for a partner to be able to attach services to product.
This translates into local resellers being able to use the Westcon-Comstor services team as their first point of contact for all customer support.
Together, these critical success factors enable Westcon-Comstor customers to fast-track their cloud service delivery.
The CSP programme is a major component of Microsoft’s strategy to enable end-user customers to move to embrace a “cloud and mobile first” world.
By allowing partners to own the customer relationship, service the complete customer lifecycle and attach partner services, they are ideally positioned to help the end-user customer.
“If the cloud has taught us anything, it is that the customer wants flexibility from their partner relationships as well as their software and solutions.
With CSP we will provide our customers the ability to scale solutions up or down on a monthly basis, build effective cloud subscription models as well as provide a platform for partners to leverage cloud subscription models wherever appropriate,” adds Hannigan.
The longest standing distributor of Microsoft in the region, Westcon-Comstor has for two years running been awarded as the top Microsoft Volume Licensing Cloud Distributor as well as the Microsoft SPLA distie of the year in MEA.
Westcon-Comstor is the leader and largest deliverer of the “Advisor model” Microsoft Online Subscription Agreement model in MEA.