What every tenant should know about renting a property in South Africa

Lew Geffen Sotheby’s International Realty explains the tenant and landlord’s rights and responsibilities in terms of current legislation in South Africa

This includes how deposits should be managed, who is responsible for what maintenance, how to be a good owner/tenant and it also offers creative ideas for negotiating lease renewals – especially appropriate for times when the economy is particularly tight.

It’s time to renew the lease on your house or flat, but did you know that last year’s rental hike isn’t necessarily applicable for the year ahead, that the days of 10% increases on residential properties are all but extinct and that in tough economic times good landlords and good tenants can find ways to negotiate creatively if they value their relationships?

“Until a few years ago, a basic lease agreement was the definitive last word in the tenant-landlord relationship and common clauses included standard annual increases and a seven days’ notice with material breach to terminate , but this is no longer the case,” said Lew Geffen, chairman of Lew Geffen Sotheby’s International Realty.

“The once-straightforward contract has become more complex with a raft of legislative amendments to the Rental Housing, Consumer Protection and National Credit Acts that now impact almost every aspect of the rental arena, and ignorance of their applications can land both parties in very costly hot water.”

So as an investment property owner or a tenant, how do you get it right if you’re signing your first joint lease, or wanting to negotiate a lease for the coming year? What are your rights and responsibilities, and how can you negotiate a lease that leaves everyone smiling?

Shaun Groves, Gauteng rental manager for Lew Geffen Sotheby’s International Realty, said the benefits of the stringent new regulations far outweigh the drawbacks as long as both parties take the time to understand what exactly they’re agreeing to.

“A lease agreement drawn up in accordance with the new regulations where both parties have negotiated and agreed to terms they fully understand will ensure a harmonious tenant-landlord relationship and safeguard their interests, offering recourse if something goes wrong.”

Groves added that although getting to grips with the minutia of three voluminous Acts is close to impossible, there are certain basics that both landlords and tenants must understand.


Lew Geffen Sotheby’s Erica de Kok said: “For the duration of the tenancy the landlord is legally required to keep your deposit in a bank account and rental agents must place your deposit in a Trust account.”

The Rental Housing Act No. 50 of 1999 and the subsequent Rental Housing Amendment of 2014 state that the deposit must be paid into an interest basing account and that the interest accrued must be included in the deposit refund.

De Kok added that a tenant’s deposit should never be refunded before the end of the lease period, and even then only once a joint inspection of the premises has taken place.

In terms of the Rental Housing Act,  Lew Geffen Sotheby’s pointed out that it is mandatory that both incoming and outgoing inspections are attended by both the landlord/agent and the tenant.

“Together both parties must establish the condition of the property and who is responsible for which repairs and the inspection report is then signed off by the tenant and landlord.

“If the landlord or the appointed agent fails to carry out both these inspections with the tenant then it’s assumed the property is handed over in an acceptable condition and the landlord is not permitted to deduct any money for repairs from the tenant’s deposit at the end of the lease term,” the property group said.

If there are no deductions from a deposit, your landlord must issue a refund within seven days of the inspection and if repairs are necessary the deposit minus deductions must be refunded within 14 days of “restoration of the dwelling” as per the relevant Acts.

If a tenant refuses to attend an inspection, though, the landlord will have 21 days to transfer the refund.


Most professional rental agents agree that maintenance is the most common source of dissent between tenants and landlords and it’s therefore a clause that needs to be very clearly defined in the lease.

Lorraine Dellbridge, rentals manager for Lew Geffen Sotheby’s International Realty in Cape Town, said tenants have varying perceptions of their maintenance obligations and which repairs are for the landlord’s account.

“The rule of thumb is that while landlords are responsible for the main structure of the home that includes the plumbing and electrical systems, they are not responsible for damage caused by wear and cannot be expected to send out a handyman to replace worn tap washers and light bulbs,” she said.

The obligation of any landlord is to offer the property for rent in a condition ‘reasonably fit for the purpose for which it was let’ and to keep and maintain the property in accordance with Health and Safety standards and any local and relevant law.

“In simple terms, if the exterior wall paint is peeling after years of being exposed to the elements, repainting is for the landlords account but if a wall needs to be repainted after the tenant knocked in nails or put up shelves, then it is not the landlord’s responsibility to repair the damage,” Dellbridge said.

Lease renewal and rental increases

The days of standard 10% year-on-year increases are long gone and if landlords are not open to negotiation they risk losing stable, reliable tenants, according to Lew Geffen Sotheby’s.

According to Groves, The CPA (Consumer Protection Act) effectively prohibits one from “contracting out of Law”. The implication is that when the original lease is drawn up, assuming the original term is only 12 months, it can’t contain a set percentage escalation clause for Year Two. This means rent hikes must be negotiated and agreed to at the time of the renewal.

“However,” said Groves, “a tenant’s negotiation leverage depends largely on what kind of tenant they have been and those with a strong history of regular rental payment and diligent upkeep of the property have the advantage.”

Tenants of good standing should remind the landlord of this fact when the lease is up for renewal and they should also include an up to date credit report to motivate their renewal.

Groves reminds tenants and landlords that these negotiations are a two-way street that must ultimately benefit both parties.

“When it’s time to negotiate a lease renewal, I always recommend instead of simply asking for a reduction, tenants should rather do their homework and try to find practical, creative, pro-active, cost-effective compromises.

“For example offer to take over payment of the garden/pool service or, if there are no additional services or costs, perhaps offer to repaint the interior or exterior in a colour of the landlord’s choice in exchange for a reduced rental increase.”

Sale vs lease

Finally, the area which is still the cause of much confusion is the tenant’s rights when the landlord wants to sell the property.

Lew Geffen Sotheby’s said that while the owner has every right to sell his property, the lease takes precedence and the buyer is bound to all the material terms of the lease agreement.

“This protects the tenant’s rights while the lease is in place and it’s very important that a buyer is aware of these terms when purchasing a property that is occupied by a tenant.”


Read: The real reason why you pay a big deposit when renting a house

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What every tenant should know about renting a property in South Africa