MTN launches reverse charge service
MTN announced the launch of a reverse charge call service called MTN Pay4Me in a press release on Monday, 27 October 2014.
Subscribers who don’t have enough airtime to make a voice call will be able to place a collect call to another MTN user.
The customer receiving the call will be notified and given the option to either accept or reject the Pay4Me call.
Should the receiver accept the call, they will charged 99c per minute (on per second billing) on behalf of the caller, regardless of their tariff plan.
Should the receiver not have sufficient airtime to sponsor the call, they will receive an SMS notification about the missed Pay4Me call.
Pay4Me launched on Friday, 24 October 2014, and will be available to all its customers, MTN said.
To place an MTN Pay4Me call, subscribers need to dial 127, then input the number they wish to call and press the call button.
Alternatively, they can dial *127*<number to dial>#.
Subscribers who find themselves sponsoring calls regularly may also configure their Pay4Me settings to automatically accept calls from certain numbers by using the *127# USSD menu.
MTN said that this lets customers add numbers of people who they want to accept Pay4Me calls from, such as children and household staff.
“This functionality saves time for the customer as the sponsor does not have to approve a Pay4Me request every time the frequent users of the service calls them,” said Larry Annetts, chief marketing officer for MTN South Africa.
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