MTN CEO rebuffs Turkcell accusations
Group President and CEO of MTN Group Sifiso Dabengwa has accused Turkcell of making “sensationalist allegations” against the group in obtaining a licence in Iran, and dismissed the charges of human rights abuses as “both false and offensive”.
The Turkish mobile operator has launched a $4.2 billion lawsuit in a US court accusing MTN of bribing its way to the Iranian licence and alleging human rights abuses.
“The current media interest in MTN’s operations in Iran (through its minority interest in Irancell), particularly the sensationalist allegations made by Turkcell, is naturally of concern,” Dabengwa said in a statement on Thursday (April 12, 2012).
The company head said that MTN did not cause Turkcell to lose “its” licence in Iran, as Turkcell has claimed.
“The Turkcell consortium was never awarded the licence in Iran. In 2004, a consortium that included Turkcell was pre-selected through a bid process to be awarded the second mobile licence.”
“However, certain conditions set by the Iranian government and the regulator needed to be fulfilled. Those conditions were never met. It was Turkcell’s own failures to meet Iranian legal and commercial requirements that caused its exit from the licence process,” Dabengwa said.
MTN said that in September 2005, the Ministry of ICT authorised the Iranian consortium partners to negotiate with the group, the runner up in the bid process. As a result, a consortium that included MTN as the non-controlling shareholder was awarded the licence.
“Consequently, any suggestion that Turkcell’s failure to obtain the licence was as a result of any alleged corrupt or improper practices by MTN is unfounded. The allegation that MTN influenced South African foreign policy with regard to its armaments and nuclear position is simply ludicrous and has already been dismissed by the South African government,” the CEO said.
He stated that what was of particular concern were the allegations that accused MTN of complicity in human rights abuses in Iran. “Such allegations are both false and offensive,” he said.
“MTN’s views on human rights are crystal clear. Civic and human rights are central to us as a company, and as individuals. We have clear ethical standards and we expect the people we do business with to abide by them.” ”
MTN has established an Ethics Committee with responsibility for guiding the company’s approach to such issues and ensuring that it follows best international practices,” Dabengwa continued.
MTN stressed that one of its core values was to respect human rights and the privacy rights of people in all the markets in which it operates. “We oppose the abuse of such rights by any party, including governments,” it said.
Dabengwa noted “colourful allegations” over Irancell’s complicity in human rights abuses.
“As is the case with every government and every telecoms operator, the licence and local law in Iran give certain government agencies the power to access subscriber details and intercept telephone lines.”
“This is not exceptional. As with all telecoms companies, Irancell is bound by these laws and requirements. This would have been the case irrespective of who Irancell’s shareholders were: whether MTN or Turkcell,” he said.
“MTN’s role in Iran is as a technical partner. It is a non-controlling shareholder. Fewer than 30 MTN-seconded expatriate staff are employed at Irancell, out of around 2000 people. The CEO and Chief Technical Officer are Iranian shareholder appointees. Whilst MTN’s operational role was significant in the initial stages of the development of Irancell, this has been reduced over the years as skills transfer has taken place,” Dabengwa said.
MTN also pointed to some ‘fanciful allegations’ concerning software and equipment provided to Irancell by MTN.
“I can emphatically state that whatever equipment MTN has acquired for Irancell was for normal business reasons. This equipment is of identical specification to that used in our other MTN operations.”
“To suggest that we intended to acquire such equipment with the purpose of enhancing the Iranian government’s capacity to monitor its citizens outside the law or restrict their access to services is offensive. For example, some of the equipment was purchased to develop our “homezone” offerings, which allows reduced rates within specific areas and thus expands the offering to more customers.”
“Moreover, contrary to allegations made by some in the media, Irancell is not in a position to cut off Skype or any other Internet site as we do not own or control the international gateway,” Dabengwa said.
Similarly, MTN stated that Irancell’s data warehousing software was acquired to perform customer analytics, a normal activity in the telecoms industry.
“When MTN entered Iran there were only around four million mobile subscribers in total. Today, mobile penetration is almost 100% and more than 60% of Irancell’s 35 million subscribers are under 25 years old. They are using our services to communicate with each other in ways that were unimaginable five years ago.”
“Mobile telecoms have been a powerful force for social and economic liberation in the developing world. We are proud of the part we are playing in this change. New markets bring new challenges.”
“There are new ethical dilemmas presented by this new technology and the potential for their manipulation by governments and citizens for unethical means. We do not shrink from these debates. But discussion has to be founded on facts not fantasy,” Dabengwa continued.
“Our core belief is that people, irrespective of the governments they live under, gain from being participants in this technological revolution. Excluding them from the benefits of this new technology because of their government’s policy is no answer.”
“My role is to drive forward our business for the benefit of customers, communities and shareholders. Nothing in the current media focus will distract us from pursuing the huge opportunities for the company to build on our past success, and reinforcing our position as the developing world’s leading telecoms company,” the group’s chief concluded.
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