Gauteng launches new driver licence booking system – what you should know

The Gauteng Department of Roads and Transport has launched a new web-based license renewal booking system.

The department said that the system will address backlogs and will allow cardholders to request a slot at their convenience.

“Previously, a notice on slot availability was sent to those cardholders whose licenses were soon to expire without them asking for it. Now the onus is on cardholders to take the initiative and make the request,” it said.

Gauteng transport MEC Jacob Mamabolo said applicants will be allocated slots within 30 days, upon receipt of the full information required by the department.

Drivers looking to renew their licence will have to email one of two addresses with a request to book a slot, and they will receive a response with the information that is required.

This information will be used to prioritise drivers whose licence cards have expired during the Covid-19 lockdown period or earlier, Mamabolo said.

Requests for a slot can be made at the following email addresses:

Alternatively, online bookings can be made here.

An android-based mobile application is currently under construction and will be available from Monday (6 September), the department said.

Mamabolo also appealed to applicants to honour their appointments (slots) or at least communicate about not making it through on time. This will ensure slots are allocated to others.

Read: Big changes for driving licence testing centres in South Africa

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Gauteng launches new driver licence booking system – what you should know