The average number of spam calls South Africans get each month

Number verification app, Truecaller, has released a special report detailing the top 20 countries most affected by spam calls since the start of 2017.

The data was aggregated anonymously from incoming calls that have either been marked as spam by users, or automatically flagged by Truecaller during the period of 1 January 2017 to 31 May 2017.

This accounts for over 5.5 billion spam calls, the report noted.

The data was further broken down according to the types of spam calls users are receiving based on the top 100 spammers in each region for the month of May.

According to the report, South Africa was 5th highest worldwide, with an average of 15 spam calls a month. This places it behind only Chile (17.4), Brazil (20.7), the USA (20.7) and India (22.6).

Unlike most countries, which lean heavily towards one specific category of spam calls, Truecaller noted that South Africa seems to have more of an even spread when it comes to who is spamming.

Telemarketing (39%) is highest, followed by financial (24%) and insurance (13%) calls.

Truecaller also noted that, unlike Kenya and Nigeria, South Africa only has 1% of its calls marked as scam.

Category Key:

  • Nuisance: Due to this being a broad spectrum of calls, it is generally calls that is unwanted, disturbance for users, harassment, pranks.
  • Telemarketing: Promotional calls from companies, surveys, political/robo calls, new client outreach for services, subscriptions, etc.
  • Operator: Telecom companies upselling data plans, promotions, etc.
  • Financial service: Banks, credit unions, credit card companies etc.
  • Scam: Fraud attempts, money swindling, unknown links, etc.
  • Insurance: Companies that specialize in selling different types of insurances.
  • Debt collection: Organizations that specialize in payments of debts owed by individuals or businesses, bounty hunters.
  • Political: Campaign calls to secure votes for parties, robocalls.
  • Health: Hospitals, private practices.

Read: The most expensive smartphone contracts in South Africa

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