Dialdirect is giving away free data
Dialdirect Insurance claims to be the first insurer to offer customers data to manage their insurance policies online.
The firm noted that South Africa has 23 million smartphone users and 57% of all Internet traffic comes from mobile devices. It also pointed out that within the next several years, monthly data consumption will amount to 7GB.
As a result, the company is offering 500MB of data for customers to manage their insurance policies online.
Head of Dialdirect, Warwick Scott-Rodger, said that the company launched its online sales and service capabilities in 2015 where customers can go online to buy insurance, amend their policies, add cover, delete cover and submit claims.
“Data is the cherry on top, so to speak – it makes our self-service functionality even easier,” he said.
“Self-service is the future of customer service and companies who don’t offer a do-it-yourself solution will fall short. It’s the age of ease and today’s consumer wants control.”
To earn data, customers will be asked to activate their online account profile and confirm their risk information.
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