Business Talk – Liberty’s Zandile Makhoba unpacks South Africa’s emerging insurance trends
In this Business Talk with Michael Avery interview, Liberty’s Zandile Makhoba discusses the biggest trends in the South African insurance industry.
Makhoba is the Lead Research and Insights Specialist at Liberty Group and boasts over 14 years of experience in the financial sector.
She is passionate about delivering data-driven insights that support Liberty’s efforts to offer industry-leading insurance services to its clients.
To generate these insights, Makhoba uses her extensive knowledge of market research, investment banking, risk analysis, and economic consulting.
Makhoba also has broad academic research experience in economics, statistics, and mathematics, and prides herself on her strategic thinking and problem-solving capabilities.
The interview
In this Business Talk interview, Makhoba outlines the main themes that are influencing the South African economy.
She then talks about the insurance industry specifically, revealing the emerging trends contributing to the sector’s current challenges.
Makhoba also explains why there is such low insurance penetration in South Africa, despite the role insurance can play in driving the local economy.
She highlights how insurance must become more accessible to all South Africans, and reveals where insurance falls on the country’s existing hierarchy of needs.
Makhoba concludes the interview by noting how a new culture around life insurance must be cultivated in South Africa.
Watch the full interview with Zandile Makhoba below.
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