Business Talk – Ian Thompson on how the payments and fintech industry is evolving in South Africa

 ·21 Jul 2025

In this Business Talk with Michael Avery interview, Ian Thompson discusses how Q LINK supports the evolution of payment and fintech technology in South Africa.

Thompson is the Group CEO of Q LINK Holdings and a finance industry veteran.

He has held multiple executive roles at major industry names like Clientèle, Hollard, Altrisk, and Sanlam Developing Markets.

Using this experience, Thompson is now leading Q LINK’s evolution as a fintech and payments powerhouse.

He oversees a diversified portfolio across payments, collections, payroll software, and data services, which annually processes over R300 billion.

Under his leadership, Q LINK has also expanded its holdings through acquisitions like Nutun Transact and QSURE, and it has invested in several emerging payment technologies that are helping to shape the financial industry.

The interview

In this Business Talk interview, Thompson outlines what Q LINK does and how it is building a connected, API-led ecosystem to support payments, collections, payroll, and data services.

He explains what inspired Q LINK to expand its fintech capabilities and what South African businesses should look for when choosing a payments partner.

Thompson also unpacks how Q LINK’s integrated fintech solutions help businesses streamline their operations and how direct fintech integration unlocks new levels of value and opportunity.

He concludes the interview by sharing what he expects the future payment industry will look like and the trends he’s currently observing.

Watch the full interview with Ian Thompson below.

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