Expect Standard Bank downtime on Sunday
·3 Feb 2016
Standard Bank has scheduled system downtime for 7 February to conduct system changes.
The system changes will provide a “single customer view and ensure a consistent customer experience across different channels”.
The downtime will affect the ability of customers to perform certain banking activities and transactions from 02:00 until 20:00 on Sunday.
Customers will still be able to use their Standard Bank debit, cheque, or credit cards to make in-store purchases and cash withdrawals at ATMs.
They will also be able to use other services such as SnapScan and MasterPass. However, the following services will be disrupted:
- Limited access to bank account facilities such as beneficiary payments and inter-account transfers.
- ATM deposits will be unavailable.
- The banking app, Internet, and cellphone banking services will be unavailable.
- There will be limited assistance at Standard Bank branches and the AlwaysOn Banking channel via WeChat.
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