The Department of Home Affairs (DHA) plans to expand its service offering through bank branches in the coming months in a move to cut down on growing queues at its offices.
The department has an existing public-private partnership deal with the banking sector, with 27 banks currently enrolled in a pilot to offer Home Affairs services.
The list of branches and services are expected to be expanded which will lead to an increased footprint, the department said in its 2022/2023 annual report.
“These partnerships could play a key role in reducing long queues at Home Affairs offices, for example, the use of the banking sector for the intake and collection of smart ID cards and passports.
“The public-private partnership process could also be used for the appointment of a permitting business partner and the acquisition of a permanent DHA head office,” it said.
In a separate presentation to parliament in February, the department said it is currently conducting a feasibility study on opening dedicated branches inside shopping centres across the country.
The tables below show all of the bank branches where you can book appointments to capture biometric data for your smart ID and passport application, and collect your documents when they are ready.
It should be noted that no walk-ins are allowed at these bank branches and that citizens will first need to make an online application and book a visit. You can find the individual contact details for each branch here.
|Absa Centurion Lifestyle Centre||Pretoria, Gauteng||Centurion Lifestyle Centre, c/o Old Johannesburg Road & Lenchen Ave|
|Absa Sandton City||Sandton, Gauteng||c/o Rivonia Road & 5th Street, Sandton|
|Absa Towers||Johannesburg, Gauteng||160 Main Street, Johannesburg|
|Absa Greenacres||Port Elizabeth, Eastern Cape||Greenacres Shopping Centre, 1 Ring Rd|
|Absa Key West||Krugersdorp, Gauteng||Shop 80, Key West Shopping Centre, c/o Paardekraal Drive & Viljoen Street|
|Discovery Bank Sandton||Sandton, Johannesburg||1 Discovery Place, c/o Rivonia Road & Katherine Street, Sandton|
|FNB Burgersfort||Burgersfort, Limpopo||Shop 55 Twin City Complex, Dirk Winterbach Street|
|FNB Centurion Lifestyle||Centurion, Gauteng||Centurion Lifestyle Centre, c/o Old Johannesburg Road & Lenchen Ave|
|FNB Lynnwood||Pretoria, Gauteng||Shop 4, upper level, Cnr Simon Vermooten & Lynnwood Road, Equestria|
|FNB Merchant Place||Johannesburg, Gauteng||4 Merchant Place, Cnr Rivonia Road & Fredman Drive|
|FNB Portside||Cape Town, Western Cape||Summerset West, Greenpoint|
|FNB The Glen||Johannesburg, Gauteng||Shop U2, The Glen Shopping Centre, Glenvista, Johannesburg|
|FNB Cornubia||Durban, KZN||Shop u56, Cornubia Boulevard|
|Investec Bank Sandton||Sandton, Johannesburg||100 Grayston Drive, Sandown|
|Nedbank Arcadia||Pretoria, Gauteng||c/o Steve Biko & Madiba Street|
|Nedbank Rivonia||Sandton, Gauteng||Shop L05 Block I Lower Ground, c/o Rivonia Rd & Maude St|
|Nedbank Constantia Kloof||Roodepoort, Gauteng||18 Constantia Boulevard, Constantia Kloof|
|Nedbank Nelspruit||Mbombela, Mpumalanga||Shop 65 The Crossing Shopping Centre, c/o Madiba & Samora Machel Drives, Nelspruit|
|Standard Bank Centurion||Pretoria, Gauteng||c/o Hendrik Verwoerd & South Street|
|Standard Bank Killarney Mall||Johannesburg, Gauteng||Killarney Mall, 60 Riviera Road, Houghton|
|Standard Bank Simmonds Street||Johannesburg, Gauteng||5 Simmonds Street|
|Standard Bank Canal Walk||Cape Town, Western Cape||Shop 599 Upper Level, Canal Walk Shopping Centre, Century City|
|Standard Bank Jubilee Mall||Hammanskraal, Gauteng||Shop 47 Jubilee Mall, c/o Jubilee Road D154 and Harry Gwala Road D2757|
|Standard Bank Kingsmead||Durban, KZN||Standard Bank Centre, 1 Kingsmead Way, Stamford Hill|
|Standard Bank Newton Park||Port Elizabeth, Eastern Cape||1 Pickering Street, Newton Park|
|Standard Bank Promenade Mall||Cape Town, Western Cape||Road Shop 73-75 Promenade Mall Beacon Valley, c/o AZ Berman Road & Morgenster Road|