Discovery clarifies ‘data breach’

 ·6 Jun 2024

Discovery says that a “data breach” making the rounds on Twitter/X is an isolated incident.

According to TimesLive, 20 Discovery Insure clients’ personal information was compromised.

Sygnia CEO Magda Wierzycka was one of the affected customers who complained about the data breach on Twitter/X.

According to the email Wierzycka received, Discovery said that an impersonator called their call centre requesting personal information.

“A detailed investigation revealed that the impersonator most likely obtained personal information from historical 3rd party data breaches, including credit bureaus (2020), messaging platforms (2024) and other data scraping techniques.”

This allowed the impersonator to bypass the Discovery identification and verification screening. It reported the matter to the Insurance Crime Bureau, SABRIC, and appointed forensic specialists to continue the investigation.

The fraudster obtained the customers’ names and surnames, residential addresses, identity numbers, cellphone numbers, email addresses and details of items covered by the policies.

The notice from Discovery can be found below:

Source: Sygnia CEO Magda Wierzycka

Despite Wierzycka stating that she would cancel her policies with Discovery, the group told BusinessTech this was an isolated case.

It added that the impersonator already has access to much of this information, which allowed them to get past the identification and verification screening.

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