Business Talk – Standard Bank Insurance Brokers CEO Linah Mabena on bridging the insurance gap in South Africa

In this Business Talk with Michael Avery interview, Standard Bank Insurance Brokers (SBIB) CEO Linah Mabena discusses underinsurance in South Africa.

Mabena is a distinguished leader with over two decades of experience in financial services.

She has dedicated over 20 years of her career to the Standard Bank Group ecosystem, having previously served as the Head of Call Centre and then the Head of Product.

In 2019, Mabena took on the role of Chief Operations Officer for SBIB, where she stayed for over three years before advancing to her current position in 2023.

As SBIB CEO, Mabena is responsible for driving growth, innovation, and excellence while championing the growth and development of those around her.

Mabena holds multiple qualifications in insurance, business, governance, and leadership, including completing an Executive Leadership Development program from the prestigious Wharton University in Philadelphia.

She is a member of various industry institutions, including the Institute of Directors in South Africa.

Business Talk interview

In this Business Talk interview, Mabena highlights the underinsurance crisis South Africa is facing.

She suggests reasons for this insurance gap in South Africa and explains the role that brokers must play in bridging it.

Mabena then discusses the role of collaboration and partnerships in bridging this gap and talks about the strategies being implemented to cater to South Africans’ diverse insurance needs.

Finally, Mabena gives her vision for the future of the broker business in South Africa and explains the value of insurance brokers for the industry.

Watch the full Business Talk interview with Linah Mabena below.