Discovery and Dialdirect to help with Joburg pothole backlog

The City of Johannesburg, Dialdirect Insurance and Discovery Insure have launched the Pothole Patrol, a partnership aimed at managing the repair of potholes throughout Johannesburg.

The initiative will rely heavily on a data analytics and will begin next week (3 May).

“We have no doubt that this joint initiative with private sector support is the boost we need to fix road infrastructure in the city,” said Johannesburg mayor, Geoff Makhubo.

“We are confident that the launch of this initiative is a game-changer in resolving the scourge of potholes on our roads.”

The insurers said that the initiative will contribute to reducing the frequency and severity of road accidents across the city for insured and uninsured drivers alike.

It will also help the city align with international road safety standards.

“The pothole patrols will begin on Monday, 3 May 2021, and will prioritise roads that are more frequently used, impacting more users and thereby causing more damage,” said head of Dialdirect Insurance, Anneli Retief.

“Simultaneously a smartphone app is being developed to allow residents of the City to log pothole locations which will be prioritised for repair,” said Retief.

Makhubo said the service will make a substantial difference, but that changes will not happen overnight as the city faces a significant backlog.

“It is important to note that due to the vast expanse of the City’s road infrastructure and the backlog created over time through various reasons including an increase in road traffic and worsening weather conditions, it may take time for a logged pothole to be repaired,” he said.


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Discovery and Dialdirect to help with Joburg pothole backlog