Joburg targets 20,000 more workers to improve service delivery

The City of Johannesburg is targeting 20,000 Expanded Public Works Programme (EPWP) jobs over the next financial year to help improve service delivery.

Johannesburg mayor Jolidee Matongo said that the city will also hold weekly oversight visits to ensure work is being done.

“The old days of relaxing after the mayoral oversight are over. Employees must start or continue to do the work as we leave the site,” he said.

“Every Monday, the mayoral committee will go out in all the affected areas to check on the progress of all the identified problems a week before,” said Matongo.

On Wednesdays, Members of the Mayoral Committee (MMCs) will be deployed to check if the services are delivered as expected.

All the city entities and departments will receive a list of all the service delivery failures in all the 135 wards of the city and are expected to attend to them in 72 hours, he said.

“The city is employing 10 people per ward on a full-time basis to help identify the problems, report and escalate them, ensuring problems are attended to.

“Pikitup is also employing 15 people per ward to help with the up cleaning of the streets.  The city is targeting about 20,000 EPWP jobs across the city in this new financial year to help deal with unemployment with the private sector on board to assist,” Matongo said.

Public-private partnerships 

In April, Johannesburg announced a public-private partnership with insurers Discovery and Dialdirect to manage the repair of potholes throughout the city.

The insurers said that the initiative will reduce the frequency and severity of road accidents across the city for insured and uninsured drivers alike.

It will also help the city align with international road safety standards.

Discovery said it will use analytics data collected from users to identify potholes through extensive telematics.

To date, the business has collected over 14 billion km of data, which the city will use to help prioritise which potholes to fix first.

“Discovery Insure will make available to the programme our significant statistical insights about road conditions, which is collected through telematics data that measures how vehicles are driven and can infer the condition of the road as a result,” said Discovery Insure chief executive Anton Ossip.

“In due course, we’ll be launching a smartphone / mobile app for all Johannesburg residents to report potholes; but in the interim, we are requesting that potholes be reported to [email protected].”


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Joburg targets 20,000 more workers to improve service delivery