Stop sales slips in their tracks with South Africa’s top CRM
Keeping your finger on the pulse of all aspects of your business can be overwhelming.
When one fire is doused, another seemingly takes its place.
Find yourself asking these questions?
- Are all my sales leads being followed up with?
- Is my sales team doing what they are supposed to?
- How do I grow my business without dropping the ball?
- Where’s my marketing budget going if I’m not getting a good ROI?
- How do I know what marketing is working for me?
If any of the above questions sound familiar, we can help.
Implementing an effective CRM solution can help you answer these questions and keep your finger on the pulse of your business.
BaseCloud CRM is perfect for South African businesses. Even small businesses can benefit from an easy-to-use CRM system.
How can a CRM system solve these problems?
1. Sales and Marketing Automation
Time is money.
When marketing and sales teams spend less time on repetitive tasks, they can focus on high-value activities like building customer relationships and closing deals.
Automation streamlines tasks, reduces manual errors and frees up your team’s time.
Business processes BaseCloud CRM can automate:
- Live reporting
- Lead capturing
- Emails and SMSs
- Quoting and invoicing
- Notifications to your sales team and customers
- Reminders that ensure your unique business ‘flow’ is followed
Now, you can ‘outsource’ these tasks to software that rules out human error and saves time.
2. WhatsApp Integration
With WhatsApp integration and automation, businesses can handle multiple chats at once, making responses quicker and customer wait times shorter. The automation aspect helps companies to manage a large number of inquiries without affecting workload.
WhatsApp integration can help you automatically:
- Provide customer support.
- Schedule appointments and bookings.
- Send requested documents to customers.
- Route enquiries to the correct people in your business.
- Send quotes and invoices based on customer requirements.
- Take the customer through a series of questions and provide immediate answers.
- Update the customer on certain key events that take place in the customer journey.
3. Call Connect
Need to get in touch with your leads faster?
Call Connect is a feature that allows you to contact your potential customer with a phone call in under 30 seconds! Now, that is how you stand out from your competition.
See the typical sequence of events below.
BaseCloud CRM Can Also
Automatically capture your leads
Gain as much insight as possible by measuring where all your leads are coming from.
Integrate with calls
You can make decisions and address potential problems by measuring your phone calls.
Integrate with emails
A CRM synced with your email software, such as Outlook and MailChimp, ensures that your email campaigns are based on current customer information. Save time using templates to send repetitive messages and let the CRM system send bulk emails and SMSs for you. You can also set up notifications in the CRM to stay updated on information that matters to your team.
Create reminders
To avoid dropping the ball, follow a simple list of reminders that the CRM creates for you every day. You can customise these reminders to your exact needs.
Integrate with your accounts
Speed up and simplify your quoting and invoicing process.
Provide live digital marketing reports
We do reports the way they should be done: as simply as possible. Stay updated with live Google Ads, SEO, and Paid Social reporting.
Get the Most Out of Your Business
BaseCloud CRM was created with the unique challenges of the South African market in mind, and we’re committed to helping you succeed in any way possible.
Let’s talk about how we can help your business grow in 2024.
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