The death of passwords in SA

A new MasterCard survey reveals that more than half (54%) of South African’s believe that there are better ways to protect their personal information than using passwords.

With 45% of South Africans entering passwords up to 10 times a day, there is no wonder that 72% of respondents feel frustrated when they forgot their password for a website.

Additionally, 61% indicated that they are irritated by having to remember multiple passwords, and more than half get annoyed when they have to create complex passwords that include numbers, upper and lower case letters and symbols.

Consumers in 17 markets were surveyed across North America, South America, Europe, Africa, Australia and Asia Pacific on their perceptions related to online shopping, with focus on their views on passwords.

With the majority (86%) of people forgetting their passwords at some stage, with one quarter forgetting them at least once a month, South Africans lose, on average, 14 and a half minutes of their day every time they have to reset one.

This results in people losing out on time-sensitive online purchases like tickets to a concert or on discounted airfares. As many as 41% say that they have simply abandoned a purchase because they’ve forgotten a password.

More than half of respondents (58%) tend to use the same password for almost every website that requires one.

This makes them vulnerable if someone were to obtain this primary password with the most commonly used passwords comprised of completely random numbers, letters or symbols, birthdays, a child’s name or other family name.

The survey revealed that 65% of South Africans would be interested in using biometrics instead of traditional passwords.

Sixty-three percent say they would select biometrics over traditional passwords, if they had the choice.

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The death of passwords in SA