Workforce Management (WFM) Solutions, an EOH SAP Services business unit, has partnered with technology solution provider company, Prologa, to deploy utility solutions to customers in South Africa and other developing countries.
Headquartered in Germany, Prologa’s deep specialisation in the utilities, waste and recycling industries will enable EOH to grow its portfolio of offerings to address challenges faced by municipalities and utilites across the continent, and beyond.
Stuart Jack, director at EOH WFM Solutions, said increasing pressure on municipalities and utilities to improve revenue calculation and income collection continues to see these organisations embracing new solutions.
“By integrating tried and tested workforce management, scheduling, and meter and billing solutions with an ERP like SAP, the reality of a real-time end-to-end approach to improving data, information and billing accuracy is very achievable,” he said.
Prologa’s solutions include supply and waste management systems that incorporate billing, meter reading and fleet management, among others.
“As a first important step in the partnership agreement, the EOH WFM team completed intense training in the SAP Mobile On-Site Billing for SAP Utilities by Prologa product and architecture, strengthening our co-operation and delivery team capabilities,” said Jack.
SAP Mobile On-Site Billing for SAP Utilities by Prologa has been designed to address many of the challenges faced by water, gas and electricity utility companies globally. The mobile on-site billing functionality will see more efficient and cost-effective collecting and processing of meter reading and billing data.
Invoices can be printed live on-site, reducing costly mailing of bills and improving cash flow, transparency of data and information to both the citizen or customer, and the utilities or municipalities.