Boyd Chislett, managing director of Altech Autopage, said it is business as usual for the mobile provider, despite plans to dispose of its GSM subscriber bases.
“While Altron announced on 12 May that it was at an advanced stage of negotiations for the potential disposal of our GSM subscriber bases, our operations and customer services will continue uninterrupted,” he said.
“It is important to note that while we are in discussions to sell our GSM bases, upgrading of existing customer contracts or taking out of new contracts will continue should the proposed sale go ahead.”
He said customer contracts will be transferred, and the existing contractual arrangements with customers will be maintained on the same terms.
“This means that our customers will not lose any of the benefits of their contracts with Altech Autopage. Pricing, services, and deals on handsets when upgraded also remain unchanged.”
Altech Autopage has a big retail presence in SA, and these will continue to operate as normal.
“Our Customer Services and Call Centre Teams continue to assist our customers and channels with enquiries or service related matters on a daily basis.”
He said Altech Autopage remains the only company where a customer can interact with all three networks under one roof.