The past few weeks and months have seen arguably the biggest exodus and purge of leaders from the country’s top companies and state owned companies in recent history, with more heads expected to roll in future.
Debbie Goodman-Bhyat, leadership strategist and founder of executive search firm Jack Hammer, says the crisis playing out in SA boardrooms underscores the need for senior leaders to do more due diligence of their own prior to joining new organisations.
Some are justifiably walking the plank, due to egregious performance in one way or another, Goodman-Bhyat said. Others have become the ‘fall-guy’ for unhappy shareholders, or are departing voluntarily after recognising the ship they are captaining is un-steerable.
“Over the past year or two, we have seen a greater than usual number of CEO exits, with some top leaders voluntarily stepping down from public and private organisations, as their inability to reconcile their mission with the on-the-ground realities of a position became clear,” said Goodman-Bhyat.
She said that although circumstances across the various incidences differed, there was one clear lesson that emerged: the need for senior and chief executives to do more due diligence of their own prior to joining new organisations.
“The environment has changed dramatically, and even the most enthusiastic and able of leaders have had to contend with insurmountable externalities that may impact their ability to be successful in their roles,” said Goodman-Bhyat.
“Consider when many of the recently departed CEOs joined their new organisations. Each one of them were celebrated and hailed as champions at the time of their appointment. So confident and optimistic was SAA’s Vuyani Jarana when he embarked on the embattled national carrier’s turnaround strategy, that he famously made a bet to donate R100,000 to charity should he not succeed with his three-year plan.
“Yet here we are, not even two years later, and Jarana is leaving the building, reportedly because of a lack of support, slow decision-making, and blurred lines of accountability.”
Goodman-Bhyat said senior leaders should carefully scrutinise and evaluate the teams they will be joining, and do a pre-emptive assessment of their likelihood of success before accepting an offer, no matter how sweet.
“Keep in mind that there are three key stakeholders at the helm of leading any sizeable organisation: the Board, tasked with governance, oversight and key decisions such as the appointment of the CEO and other board members; the shareholders, who hold the board accountable for their decisions, and the CEO. Healthy tension and relative independence among these three parties are critical for ensuring the sustainable growth of an organisation.
“But senior leaders, and in particular CEOs, must remember that while the CEO is accountable to the board, and the board is accountable to shareholders, things quickly fall apart when the fortunes of a company are in the doldrums, and the sword of accountability may fall, sometimes unfairly, only on the big boss and perhaps a lieutenant or two.”
What CEOs and senior leaders of large companies should realise when considering a new position, is that this kind of shareholder and board pressure is a pretty standard response to poor performance, Goodman-Bhyat said.
“You may be good enough, and on top of your career with a track record of stellar proportions like many of the recently departed chiefs. But in today’s environment, it can be fatal to assume that you can walk into a new organisation and simply replicate that success.
“You need to be clear on the variables that may hamstring you in future, understand what you are walking into, and who will be there once you arrive,” said Goodman-Bhyat.
Senior leaders must accept the accountability and scrutiny that come with their roles, as well as reconcile the fact that when the chips fall, it is their own reputations on the line regardless of the circumstances. No use crying over spilt milk if you haven’t checked whether the cap is loose.
Leading the country’s top companies and parastatals has become an almost Sisyphean endeavour, Goodman-Bhyat said.