This new work trend causing headaches for businesses in South Africa

 ·30 Apr 2023

As businesses navigate the complexities of today’s ever-evolving work environment, they face a new trend called ‘resenteeism’, which has emerged as a result of money worries, the Covid-19 pandemic, and the great resignation.

This is according to the International Workplace Group (IWG) and software company Rotacloud – who first coined the term ‘resenteeism’.

The trend is characterised by employees staying in jobs they find unsatisfying due to concerns over job security or limited alternatives, and it poses a significant obstacle to maintaining a motivated and productive workforce, said IWG.

According to Rotacloud, the root causes of this trend are:

  • Money worries – when fears of another recession and soaring living costs are looming, employees might think twice before taking the plunge into the job market. Uncertainty about paying the bills keeps them in their positions.
  • The Great Resignation – these trends haven’t done any favours for workplace morale. Workers who’ve stuck with their jobs while others have moved on may feel undervalued, unfairly treated, or even forgotten by their employers.
  • Covid-19 – the ongoing challenges and uncertainties of the pandemic.

“These factors have come together like a perfect storm, giving rise to resenteeism. Now businesses must address them to keep their workforce motivated and productive,” said IWG.

The ripple effects of resenteeism.

The consequences of resenteeism extend beyond individual dissatisfaction, as Rotacloud explains. Affected employees are unlikely to voice their discontent to their managers, choosing instead to speak to colleagues and peers, who they hope will share their point of view.

This behaviour can erode staff morale and workplace culture, ultimately hindering overall business performance.

How to combat resenteeism

However, the software company said that a hybrid model is a proactive approach to this emerging trend.

The latest research from IWG demonstrates that hybrid workers who divide their time between local flex spaces, home and central offices are healthier, happier, and more engaged in their work.

By offering employees the flexibility to work where and when they perform best, business leaders can create a more positive work environment that minimises resentment and fosters a more motivated workforce.

According to the group’s research, the benefits of adopting a hybrid work model include:

1. Increased sleep – Working closer to home allows employees to gain up to 71 hours of extra sleep per year, promoting better overall health.

2. Improved nutrition – With more time available to prepare meals, 70% of surveyed hybrid workers report that they can now create nutritious meals daily, leading to increased consumption of fruits and vegetables and reduced intake of sweets.

3. More exercise – Hybrid workers now average 4.7 hours per week, up from 3.4 hours pre-pandemic. This increased activity has led to weight loss for many workers.

 “Organisations that have adopted hybrid working are not only seeing healthier and happier workforces, but more engaged and productive teams,” said IWG.

“By embracing hybrid models, business leaders can cultivate a dynamic work culture that fosters collaboration, innovation, and job satisfaction, effectively combatting resenteeism,” it added.

Read: Over 400 businesses have been liquidated in South Africa this year so far

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