Takealot-Kalahari merger: what will happen to your account
Following recent reports that Kalahari will be closing shop at the end of April 2015, Takealot has announced the details of the merger between the two online retailers.
Takealot said the merger will be completed within the next month, with Kalahari closing in the process.
“On 20 April we will be delisting all products that have a supplier lead time from the Kalahari website. If you can’t find the product you are looking for on Kalahari during this period we recommend checking takealot.com instead,” Takealot’s site stated.
The announcement comes after the Competition Commission of South Africa approved the merger between Kalahari and Takealot in January. The deal was announced in October 2014.
Kalahari account holders
Existing Kalahari customers will have their accounts transferred to Takelot if they “answer yes to any of the three questions below”.
- Have you shopped on kalahari.com since September 2013?
- Have you ever bought an eBook on kalahari.com?
- Do you have an account credit on your Kalahari account?
You can check if your account will be moved by visiting the Just Merged section on takealot.com.
“For qualifying accounts, the account will be moved after the Kalahari website closes, which will happen within the next month.
Kalahari orders after closure
“All outstanding Kalahari orders placed through the Kalahari website will be delivered by Kalahari and any changes in delivery will be communicated to you beforehand,” said Takelot.
“You can track your order by logging in to your Takealot account and visiting the Takealot ‘Order History’ page. At the top of the page there is a link for tracking outstanding Kalahari orders.”
Product return tracking and pre-orders will follow a similar process, via the Order History page, with all Kalahari pre-orders due to be delivered before 31 May 2015.
All traffic to Kalahari’s site will be redirected to Takealot after the merger.
“We’ll be working towards bringing you an even wider range of products and delivery options, while maintaining the great service and everyday low prices that our customers are accustomed to,” said Takelot.
More details
For more details on how the merger will affect Kalahari customers, visit the Just Merged FAQ section on Takelot.
This article was republished with permission from MyBroadband.
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