Jasco to improve Cell C network?
Jasco, the listed ICT group has partnered with mobile operator, Cell C, to deliver real-time network monitoring, diagnostics and optimisation.
It follows a recently signed distributorship agreement between Jasco and CommProve and will enable Cell C to become more proactive in response to network issues and deliver improved service to its customers, Jasco said.
CommProve provides network monitoring and business solutions for mobile networks.
Mark van Vuuren, MD of Jasco ICT Solutions noted that Jasco became a distributor of CommProve earlier in 2012, which enabled it to successfully secure this network monitoring, diagnostics and optimisation business with Cell C.
“The CommProve solution we are supplying will enable Cell C to conduct real-time network diagnostics and monitoring of traffic, particularly over voice networks,” he said.
“This will enable them to determine call quality and call success, the frequency of dropped calls and more.
“If problems on the network are detected as a result of dropped and poor quality calls, these issues can be addressed immediately. This is a more proactive approach that enables issues to be addressed before customers complain, delivering improved customer service and efficiency,” he added.
The partnership also enables Jasco to expand on its existing RAN and transmission portfolio’s and to start playing in the (operational support systems) OSS/BSS (business support systems) space.
Jasco will be supplying a complete, end-to end solution to Cell C. This includes the physical hardware probes that will be placed at Cell C core sites, as well as software, hardware and software implementation, and a two year support and maintenance contract.
Cell C CTO, Joe Brittz said : “The CommProve network monitoring solution delivered by Jasco will enable Cell C to proactively address service issues and ensure that the experience of customers on our network is the best it can be.”
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